Restaurant Manager

Emaar Hotels & Resorts SRL (Armani Hotel Milano); Milano; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A luxury hotel in Milan is seeking a Restaurant Manager to oversee the Food & Beverage operations. Responsibilities include ensuring quality service, managing staff, and collaborating on menu design. Applicants should have luxury restaurant management experience, strong communication skills in English and Italian, and a passion for guest service. This is a full-time position with training programs and company discounts offered.

Servizi

Meals in Staff canteen

Uniform and laundry service

Tailored training programs

Company discounts on Armani shops

Competenze

• 1 year of experience as Restaurant Manager in a Michelin-starred setup.
• Capability to develop service skills and craftsmanship.
• High level of attention to detail and refined manners.

Mansioni

• Ensure highest quality standards and exceptional guest service.
• Train and lead the restaurant and in-room dining teams.
• Collaborate on menu design and wine list.

Conoscenze

Restaurant Management experience in luxury environment

Problem solving and innovation

Public Relations skills

Creativity for exploring new products

Extensive knowledge of food and wine

Strong written and spoken English and Italian

Strumenti

Micros system

Oracle PMS system

Descrizione del lavoro

Armani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Restaurant Manager to join our Food & Beverage Department.

The Restaurant Manager is member of the F&B leadership team. Reports to Operation Manager.

• MAIN RESPONSIBILITIES
• Ensures that all associates always deliver the highest quality standards and provide exceptional guest service.
• Works closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
• Knows Micros system and Oracle symphony reports to analyse data and sales mix along with Menu engineering.
• He / She also ensures that the people he supervises also know the processes and ensures that these are applied consistently.
• Ensures that consistent and impeccable service is delivered to our guests.
• Responsible for training, motivating, leading the dynamic Armani Ristorante & In-Room Dining Team.
• The Restaurant Manager is visible within the operations / meal periods of the outlets and private events.
• Providing Guests recognition, promoting good public relations, and handling special requests.
• The Restaurant Manager works along F&B Management to design an effective menu and wine list.
• Strategic key player in contributing to the financial success of the restaurant and In Room Dining.
• QUALIFICATIONS AND EXPERTISE
• Restaurant Management experience in a luxury environment and a Michelin starred background.
• Problem solving, benchmark and innovation capacities.
• Good PR skills to meet and connect with our guests.
• Capability to develop people service skills and their craftsmanship for internal and international growth and identify departmental needs and actively participate on fulfilling any internal training need that arise.
• Creativity and enthusiasm for exploring new products and services.
• Extensive knowledge of food and wine, guest service, cost control, labour control, menu writing, merchandising and accounting.
• Knowledge of LQA / Forbes standards as well as Opera PMS system (Micros and Oracle symphony).
• Strong written and spoken Italian and English.
• High level of attention to detail and refined manners with exceptional communication skills.
• ADDITIONAL INFORMATION

Type of work : Full time

Location : Milan, Italy

Department : Food & Beverage

Languages : English, Italian

Start Date : A.s.a.p

Contract : 12 months

Other advantages : Meals in our Staff canteen; Uniform and laundry service; tailored training programs; Company discounts on Armani shops.

Contratto di lavoro : Tempo pieno

Benefit :

Supporto allo sviluppo professionale

Orario :

Dal lunedì al venerdì

Festivo

Weekend

Esperienza :

Restaurant Manager : 1 anno (Preferenziale)

Lingua :

Inglese (Preferenziale)