Reservations Supervisor – Aman Rosa Alpina

Reservations Supervisor – Aman Rosa Alpina

Reservations Supervisor – Aman Rosa Alpina

Apply locations Aman Rosa Alpina - San Cassiano, Italy

Time type: Full time

Posted on: Posted 2 Days Ago

Time left to apply: End Date: May 16, 2025 (27 days left to apply)

Job requisition id: JR100441

At Aman Group, we invite you to be part of our dynamic global corporate team. With offices strategically located in some of the world's most influential cities—Zug, London, Dubai, Singapore, Bangkok, Miami, and New York—you'll be at the center of driving innovation and excellence across our ultra luxury brand.

Role

Provides supervision, direction and leadership to all Reservation & PBX personnel under the guidance of the Reservation & PBX Assistant Manager in accordance with the objectives, performance and quality standard established by the hotel.

Responsibilities

• Maintains and enforces all quality and service standards and procedures for Reservation & PBX.
• Fully understand the hotel goals and execute all necessary actions to achieve them.
• Cascade the financial and non-financial objectives for each member of the team and work with them to ensure these objectives are met.
• Ensure that all members of the team have the appropriate face-to-face selling skills to successfully do their job.
• Manage performance of team members, identify gaps in skills necessary to perform their duties and recommend programs to meet the skills requirements of the team.

Requirements

• Verbal and written proficiency in Italian and English.
• Degree/Diploma in any discipline.
• Minimum 3 years as Reservation Agent in an international luxury hotel.
• Computer knowledge.

Benefits

At Aman Group, we believe that our colleagues are at the core of our success. We offer a competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included and at home.

If you thrive in an ultra-luxury environment and are passionate about warm and personalised hospitality where every detail matters, we invite you to apply to join us on our journey.