Reservation Specialist - Nobu Milano

JR Italy; Monza; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A leading luxury brand company in Monza is seeking a Reservation Specialist to manage customer bookings. The ideal candidate will ensure that reservation requests are handled accurately and efficiently while contributing to the optimization of guest services. This role requires attention to detail and collaboration with multiple teams. The position offers a dynamic work environment within the luxury sector.

Competenze

• Attention to detail and timely processing of reservation requests.
• Ability to collaborate with various teams.
• Experience in handling changes and cancellations.

Mansioni

• Respond to booking requests from various channels.
• Ensure accurate processing of reservations.
• Contribute to improving reservation processes.

Descrizione del lavoro

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Client:

Hosco.com

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Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

121491248128196608033711

Job Views:

2

Posted:

03.08.2025

Expiry Date:

17.09.2025

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Job Description:

The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands - Giorgio Armani, Emporio Armani and A|X Armani Exchange - are active in many countries all over the world. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts. Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. It expresses a precise vision down to the most minute detail: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears. Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values his clothes. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design.

Nobu Milano is looking for a Reservation Specialist who can satisfy customers by following the directions of the Receptionist Supervisor and the Managers.

Responsibilities

• Respond to the many booking requests that come in through the company's Channel Manager, OTA platforms, and e-mail
• Ensure that all reservation requests are processed promptly and accurately, with attention to detail and following company policies
• Collaborate with other Teams to coordinate booking details
• Deal with changes, cancellations and any requests from prospective guests
• Contribute to continuous improvement of reservation processes and suggest ideas to optimize efficiency and guest experience
• Collect information about the customer and share it with the other departments to ensure the optimization of the guest service