Reopening - Hotel d'Inghilterra, Roma - Rooms Service Staff

Starhotels; Roma; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

Join a leading hotel group as part of the F&B Team at Hotel d’Inghilterra in Rome. This role focuses on delivering exceptional in-room dining services with opportunities for career advancement and a supportive working environment. Ideal candidates will be passionate about hospitality and customer service, and fluent in Italian and English.

Servizi

Stylish uniforms with complimentary laundering

Exclusive discounted stays within the group

Exceptional career advancement opportunities

Attractive compensation package

Competenze

• Fluent in Italian and English, additional languages are a plus.
• Previous experience in restaurants or hotels preferred.
• Strong commitment to hospitality and customer service.

Mansioni

• Ensure personalized service for guests in their rooms.
• Collaborate with culinary & bar teams for best service.
• Champion health, safety & hygiene standards.

Conoscenze

Customer Service

Telephone Etiquette

Culinary Skills

Problem Solving

Inclusivity

Descrizione del lavoro

Join Starhotels and become part of the F&B Team at our Hotel d’Inghilterra , in the heart of Rome , starting from July, .

As part of the Rooms Service Team you will provide our guests with a dining experience within the privacy and comfort of their room.

Your responsibilities include :

• Ensuring the delivery of personalized service and providing exceptional guest service at all times.
• Mastering culinary and beverage service skills to deliver an all-round In Room Dining experience to our guests.
• Demonstrating excellent telephone etiquette and handling skills to ensure timely delivery and completion of guest centered tasks and requests.
• Showcasing inclusivity, prioritizing food allergies & dietary needs.
• Collaborating with culinary & bar teams for perfection.
• To champion health, safety & hygiene, setting gold standards (HACCP).
• A unique personality and a true passion for hospitality.
• Ability to anticipate and resolve challenges and complaint resolution finesse.
• A commitment to delivering a high level of customer service.
• Versatility in handling various work scenarios.
• Enthusiasm when being assigned to both individual and team-oriented tasks.

It would be great if you had previous experience in restaurants or hotels! But if not, we have pros who can train you. To us, your attitude matters more.

Embrace global diversity by speaking :

• Italian – fluently
• English – fluently
• Additional languages are a plus.

Unlock a world of benefits including :

• Stylish uniforms with complimentary laundering.
• Exclusive discounted stays within the group.
• Performer Management Program.

Embrace growth with :

• Exceptional career advancement opportunities.
• An attractive compensation package based on your experience.
• The chance to be a part of an ambitious, caring organization.

Reopening Hotel Roma • Hotel D'Inghilterra, Roma