[Remote] Franchise Operations Manager

[Remote] Franchise Operations Manager
Location: Remote - US
Salary: $90,000 - $110,000 + Bonus (up to 30%) + Benefits
Benefits: Medical, Dental, Vision, STD/LTD, Life, Parental Leave, PTO, Holidays, 401k w/ Match
Job Type: Full-Time
Typical Hours: M-F, 8:00 am - 5:00 pm (flexible start/end time)
Start Date: ASAP
Travel: Up to 50% domestic travel (typically 2-4 nights away, two weeks per month)
Sponsorship is not available

[Remote] Franchise Operations Manager Description

Our client, a leader in the Consumer Services industry, is seeking an experienced Franchise Operations Manager to oversee and support 25-30 franchise locations across the U.S. This managerial role is key to driving growth, profitability, and operational excellence within the franchise network. As a strategic leader, you will collaborate with corporate teams to coach franchise owners toward their business goals while ensuring alignment with company objectives. This role requires up to 50% domestic travel (typically two weeks per month), but with full flexibility to manage your own travel schedule. The ideal candidate is a strong relationship builder who leads by influence and has a proven track record in franchise operations, business management, and leadership. Our client is committed to your professional development, offering leadership training and skill-building opportunities. This is a high-impact role where you can leverage your expertise to mentor multiple franchise owners and drive lasting success.

[Remote] Franchise Operations Manager Responsibilities

1. Serve as the primary point of contact for franchisees
2. Provide operational support and guidance
3. Coach franchisees and their teams on key business areas, including leadership, marketing, sales, production, and financials
4. Organize and lead meetings to drive brand growth and revenue
5. Build and maintain strong relationships with franchisees
6. Develop and deliver training programs, workshops, and growth initiatives
7. Contribute to the creation of marketing, sales, operational, and training strategies
8. Lead monthly peer groups of franchisees to foster collaboration and best practices
9. Inspire and motivate franchisees to achieve business success
10. Plan and execute franchise events to strengthen engagement and communication
11. Conduct regular check-ins, field visits, and financial performance reviews
12. Oversee regional, national, and cooperative training sessions
13. Handle additional responsibilities as needed, using sound judgment
14. Travel to each franchise bi-monthly

[Remote] Franchise Operations Manager Qualifications

1. Bachelor’s Degree required
2. 3+ years of franchise operations experience required
3. 5+ years of business operations experience required
4. 1+ years of sales experience required
5. Leadership/managerial experience required
6. Ability to travel up to 50% of the time to franchise locations required