Remote Crypto Chat Support Specialist (Italian)

SupportYourApp; Remoto; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A global support services company in Campania is seeking a Chat Support Consultant who excels in delivering exceptional customer service in the crypto trading space. Ideal candidates must be native Italian speakers with strong English skills and experience in live chat support, preferably within financial services. This role offers the flexibility to work fully remotely and encourages a proactive attitude while ensuring customer satisfaction and security of sensitive data.

Servizi

Flexible schedule

Opportunity to cooperate fully remotely

Inclusive international environment

Rewards for referring friends

Balance between project workload and personal time

Competenze

• At least 6 months of live chat support experience, preferably in crypto or financial services.
• Basic financial knowledge or payment/banking experience is preferred.
• Personal computer with a stable internet connection (minimum 50 Mbps download).

Mansioni

• Deliver high-quality customer support in crypto trading via live chat and email.
• Build strong and lasting customer relationships.
• Handle sensitive customer data securely.

Conoscenze

Native Italian speaker

C1-level English skills

Strong analytical thinking

CRM systems expertise

Positive, proactive attitude

Strumenti

Salesforce

Descrizione del lavoro

A global support services company in Campania is seeking a Chat Support Consultant who excels in delivering exceptional customer service in the crypto trading space. Ideal candidates must be native Italian speakers with strong English skills and experience in live chat support, preferably within financial services. This role offers the flexibility to work fully remotely and encourages a proactive attitude while ensuring customer satisfaction and security of sensitive data.