Relationship Manager Diplomatic Clients

HypoVereinsbank; Ravenna; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading pan-European bank is seeking a Relationship Manager for Diplomatic Clients in Ravenna, Italy. The role involves maintaining high levels of business relations with diplomatic institutions, offering consultancy and services, and ensuring compliance. Candidates should be fluent in English and have sales experience in banking products. The position offers performance bonuses and flexible working hours.

Servizi

Performance bonuses

Preferential loan terms

25 days holiday leave

Additional holiday leave and birthday gift

Additional day off for volunteering

Refer-A-Friend Program

Flexible working hours & work from home options

Additional health and life insurance

MultiSport cards

Corporate recreational facilities

Competenze

• Experience in sales of bank products and post-sales activities is essential.
• Fluency in English is mandatory.
• Knowledge of additional foreign languages is an asset.

Mansioni

• Maintain business relations with diplomatic institutions.
• Communicate with customers in the entrusted portfolio.
• Serve as the main point of contact for consultancy and services.
• Support migration of customer service to digital channels.
• Assist branch employees with diplomatic customers.
• Ensure timely compliance and KYC reviews.
• Sales of bank products and post-sales activities.

Conoscenze

Sales of bank products

Fluent in English

Knowledge of other foreign languages

Business knowledge and banking processes

Descrizione del lavoro

Apply as Relationship Manager Diplomatic Clients

General Information

Job ID: 49257

Company: UniCredit Bulbank

Competence Line: Retail Banking

Country: Bulgaria

City:

Job Type: Professional

Functional area:

Working time model: Full-time

Type of contract: Labor permanent

Contact

At UniCredit, we explore bold, innovative ideas, delivering products and solutions that enable people to live more successful and fulfilling lives. Our ambition is to be the Bank for Europe's future - and we look for people who are willing to walk with us in this direction. To be an example in applying the principles of diversity and equity and in creating an inclusive environment for all is key for the relationships and processes we build.

Our business creates investments, resources, and new opportunities that drive our employees' growth by providing a unique and dynamic professional journey. We want you to bring your talents and strengths to the team and create a meaningful career that gives back as much as you achieve.

What you'll be doing

• Maintaining high level of business relations with Diplomatic institutions and their employees;
• Communicating with customers (SME and Individuals) in the entrusted portfolio remotely and on-site at embassies;
• Serving as the main point of contact for consultancy and service, with support from Call center (24/7);
• Supporting migration of customer service to digital channels - payments, utility payments, payroll, account statements in BBO;
• Providing active support in branch for customer comfort;
• Assisting branch employees in applying specific rules for diplomatic customers;
• Ensuring timely and remote compliance and KYC reviews;
• Sales of bank products and post-sales activities.

What you'll need to succeed

• Experience in sales of bank products and post-sales activities;
• Fluent in English (written and spoken);
• Knowledge of other foreign languages is an advantage;
• Experience in business and knowledge of banking products and processes.

What you'll get in return

• Performance bonuses
• Preferential loan terms
• 25 days holiday leave
• Additional holiday leave and birthday gift
• Additional day off for volunteering
• Refer-A-Friend Program
• Flexible working hours & work from home options
• Additional health and life insurance
• MultiSport cards and access to fitness centers at our Head offices
• Corporate recreational facilities

About UniCredit Group

UniCredit is a pan-European Commercial Bank with a unique service offering across Italy, Germany, Central, and Eastern Europe. Our purpose is to empower communities to progress, delivering the best-in-class services for all stakeholders, unlocking a better tomorrow for our clients and our people across Europe. We serve over 15 million customers worldwide. Digitalisation and our commitment to ESG principles are key enablers for our service, helping us deliver excellence and creating a sustainable future for our clients, communities, and employees. We are an equal opportunity employer, fostering a workplace that values diverse thinking and inclusive behaviors. We believe in making all voices heard and leveraging diversity of thought regardless of gender, age, race, ethnicity, sexual orientation, ability, or cultural background, ensuring sustainable growth, innovation, and an improved work environment.

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