Relationship Manager Diplomatic Clients

HypoVereinsbank; Perugia; In loco; EUR 30.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading commercial bank is seeking a Relationship Manager for Diplomatic Clients in Perugia, Italy. The role involves maintaining high-level business relationships with diplomatic institutions, supporting customer service migration to digital channels, and ensuring compliance with KYC regulations. Candidates should have sales experience in banking products and fluency in English. The position offers performance bonuses, additional holiday leave, and flexible working hours.

Servizi

Performance bonuses

Preferential terms on loans

25 days holiday leave

Additional holiday leave and birthday gift

Additional day-off for volunteering

Flexible working hours & work from home options

Additional health and life insurance

MultiSport cards and fitness centers

Corporate recreational facilities

Competenze

• Fluent in English (written and spoken).
• Experience in business and knowledge of banking products and processes.
• Sales experience of bank products and post-sales activity.

Mansioni

• Maintain high level of business relations with diplomatic institutions.
• Communicate with customers in the entrusted portfolio.
• Be the main point of contact for consultancy and service.
• Support migrating customer service to digital channels.
• Ensure compliance and KYC review is done on time.

Conoscenze

Fluent in English

Sales of bank products

Experience in business

Knowledge of banking products

Other foreign languages

Descrizione del lavoro

Apply as Relationship Manager Diplomatic Clients General Information

Job ID

49257

Company

UniCredit Bulbank

Competence Line

Retail Banking

Country

Bulgaria

City

Job Type

Professional

Functional area

Working time model

Full-time

Type of contract

Labor permanent

Contact

At UniCredit, we explore bold, innovative ideas, delivering products and solutions that enable people to live more successful and fulfilling lives. Our ambition is to be the Bank for Europe's future - and we look for people who are willing to walk with us in this direction. To be an example in applying the principles of diversity and equity and in creating an inclusive environment for all is key for the relationships and processes we build.

Our business creates investments, resources, and new opportunities that drive our employees' growth by providing a unique and dynamic professional journey. We want you to bring your talents and strengths to the team and create a meaningful career that gives back as much as you achieve.

What you'll be doing

• Maintaining high level of business relations with Diplomatic institutions and their employees;
• Communication with the customers (SME and Individuals) in the entrusted portfolio remotely and on place in the embassies;
• Main point of contact in case of consultancy and service, with the support of Call center (24 / 7);
• Active support in migrating customer service to digital channels - migration of payments, utility payments, payroll, account statements in BBO;
• Active support to receive the best service in the branch where is comfortable for the customer;
• Active support to branch employees to apply correctly specific rules for diplomatic customers;
• Compliant and KYC review be done on time and remotely;
• Sale of bank products and post sales activity.

What you'll need to succeed

• Sale of bank products and post sales activity;
• Fluent in English (written and spoken);
• Other foreign languages are advantage;
• Experience in business and knowledge of banking products and processes;

What you'll get in return

• Performance bonuses
• Preferential terms on loans
• 25 days holiday leave
• dditional holiday leave and birthday gift
• Additional day-off for volunteering
• Refer-A-Friend Program
• Flexible working hours & work from home options
• Additional health and life insurance
• MultiSport cards and fitness centers in our Head offices
• Corporate recreational facilities

About UniCredit Group

UniCredit is a pan-European Commercial Bank with a unique service offering in Italy, Germany, Central and Eastern Europe. Our purpose is to empower communities to progress, delivering the best-in-class for all stakeholders, unlocking a better tomorrow for our clients and our people across Europe. We serve over 15 million customers worldwide. They are at the heart of what we do in all our markets. Digitalisation and our commitment to ESG principles are key enablers for our service. They help us deliver excellence to our stakeholders and creating a sustainable future for our clients, our communities and our people. We are an equal opportunity employer. We stand together in nurturing a workplace that welcomes diverse thinking and inclusive behaviors. Making all voices heard and leveraging "diversity of thought" regardless of gender identity, age, race, ethnicity, sexual orientation, ability, cultural background, we ensure sustainable growth and new business opportunities, a strong drive for innovation and creativity, as well as a general improvement of the work climate with positive impact on productivity, well-being and engagement of our people.

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