Registration Clerk - Imaging Department

Carolinas Medical Center; Roma; In loco; EUR 23.000 - 35.000; Part-time

Descrizione del lavoro

Atrium Health Floyd Medical Center is seeking a PRN Registration Clerk to interview patients, collect demographics, verify insurance, and enter accurate information into the system. The role involves handling payments, coordinating with interpreters, and ensuring timely registrations.

Qualifications include a high school diploma and at least six months in a related field; healthcare experience is a plus. This is a benefits-eligible, PRN position with varying hours.

Competenze

• High School Diploma or equivalent.
• Post secondary education in a business related field is preferred.
• Six months or more working in a related field.
• Previous work in the health care field is preferred.

Mansioni

• Interviews patients and collects required demographic information, arranging assistance for non-English speakers.
• Verifies mailing address and notes any discrepancies in documentation.
• Completes registrations promptly per procedures for problem orders.
• Obtains signatures for consent and related forms, providing copies to patients.
• Enters insurance information and scans cards and IDs into the system.
• Communicates patient financial responsibility for co-pays and deductibles, and records deposits.
• Captures Medicare information and verifies eligibility dates in the system.
• Verifies procedures and diagnoses, completes ABN forms when applicable, and scans waivers.
• Registers patients by correct type using physician orders and schedules.
• Obtains complete physician orders and follows up with physicians as needed.
• Notes pertinent information into computer records for follow-up.
• Manages daily deposits and cash handling securely.
• Handles faxes, files orders, and responds to inquiries in a timely manner.
• Conducts pre-admission phone calls to collect account numbers for pre-authorizations.
• Attends mandatory department meetings and performs other duties as assigned.

Conoscenze

Office equipment use

Formazione

High School Diploma or equivalent

Post secondary education in business field

Descrizione del lavoro

Department:

36300 Atrium Health Floyd Medical Center - Administration: Radiology

Status:

Benefits Eligible: No

Hours Per Week: 0

Schedule Details/Additional Information: PRN

Pay Range: $18.85 - $28.30

EDUCATION REQUIRED

High School Diploma or equivalent

EDUCATION PREFERRED

Post secondary education in a business related field

LICENSURES OR CERTIFICATIONS REQUIRED

None

LICENSURES OR CERTIFICATIONS PREFERRED

None

EXPERIENCE REQUIRED

Six months or more working in a related field

Ability to use office equipment such as computer, fax, phone and copier

EXPERIENCE PREFERRED

Previous work in the health care field

ROLE SPECIFIC ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Accurately interviews patients and obtains or edits all required demographic information. Implements patient assistance based on age specific requirements. Contacts interpreter for non-English speaking patients.
2. Verifies with patient complete mailing address (house #, apt #, street name, city, state, zip code) and correct spelling of address.
3. Completes registrations timely, following procedures on "problem orders".
4. Obtains patient signatures for consent for treatment, notice of privacy practice, financial assistance, appeal form pharmacy form (if applicable); gives patient copy of forms.
5. Accurately enters insurance information. Obtains and scans copies of insurance cards, picture ID, and Physician Orders into system.
6. Informs patient of co-pays and deductibles due, collecting deposit on account. Completes collection fields in Star, documenting reasons for noncollect.
7. Obtains UB92 information, entering Occurrence Code, Occurrence Span and Condition Code in computer (onset of illness and accident codes).
8. Identifies appropriate accident accounts and files "accident in house liens" appropriately.
9. Verifies RTE on Medicare to ensure Medicare eligibility dates for part A and B, checks for HMO and third party liability. Scans verification into scanning system.
10. Verifies procedures and diagnosis codes in Omega on Medicare patients presenting for outpatient services. Completes ABN (Advance Beneficiary Notice), obtains patient signature and explains to patient his/her responsibility for services provided. If patient refuses, clerk notifies physician to inquire for additional charted diagnosis codes and obtains correct Physician Order. Scans waiver in system if patient decided to have services.
11. Verifies Worker's Compensation obtaining employer name, address, phone number and contact name, entering information into the computer. Notifies insurance clerk of any follow up needed for an add-on patient.
12. Accurately registers patients according to the correct "Patient Type," referring to physician orders, daily schedules or calling department for clarification.
13. Obtains complete physician order with procedure, diagnosis and physician signature at time of registration. If verbal order, follows up with physician, scanning complete order in a timely manner.
14. Enters notes in computer on each patient. Notes should include if required forms completed and signed or any pertinent information obtained that may be helpful for follow up.
15. Accurately completes daily deposit, counts/balances cash box and records any overage/shortage on deposit slip. Makes appropriate copies of deposit slip and credit card slip and has deposit delivered to appropriate area. Keeps money box secure in appropriate safe/locked drawer.
16. Obtains faxes from fax machine/fax tray, filing physician orders in appropriate filing drawer and responding timely.
17. Completes telephone pre-admits to establish account number and insurance information for pre-authorizations required on certain procedures.
18. Attends mandatory meetings required by the Registration Department, Fiscal Services or Floyd Medical Center.
19. Completes other duties as assigned.

WORKING CONDITIONS

OSHA CLASSIFICATION I

ENVIRONMENTAL AND JOB HAZARDS

Frequent exposure to communicable disease, bodily fluids and tissue, toxic substances, ionizing radiation, medicinal preparations and other conditions common to a clinical environment.

TYPICAL PHYSICAL DEMANDS

Full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Standing and walking for extensive periods of time. Occasionally lifts and carries weight up to 50 pounds. Ability to distinguish letters, numbers and symbols with vision and hearing within normal range to respond to Code alerts and equipment alarms. Work-related stress due to volume and time constraints with irregular working hours.

ACKNOWLEDGEMENT STATEMENT

All FLOYD employees are expected to demonstrate our DANCER Service Standards of Dignity, Attitude, Nurture, Communication, Environment and Responsiveness. These specific behaviors strengthen our focus on people and our commitment to an environment of excellence, and are driven by personal accountability for workplace performance.

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