Regional Sales Manager USA & Canada Sales & Marketing • Regional Office, Italy

Rocco Forte Hotels Limited; Roma; Ibrido; EUR 45.000 - 60.000; Tempo pieno

Descrizione del lavoro

A luxury hospitality group is seeking a Regional Sales Manager for the USA & Canada. This role involves managing key accounts, participating in travel agent familiarization trips, and identifying new business trends. The ideal candidate has 3-5 years of experience in luxury leisure and is proficient in both Italian and English. This position offers a permanent contract, career development opportunities, and employee discounts.

Servizi

Permanent contract according to C.C.N.L. Settore Turismo

Learning & development activities

Reduced hotel rates after 6 months

Discounts at bars and restaurants

Discount on wellness treatments

Competenze

• 3-5 years of proven work experience in a similar role, particularly in luxury leisure.
• Excellent verbal and written communication skills.
• Native Italian speaker with excellent command of English.

Mansioni

• Manage a portfolio of accounts in the American market.
• Organize and participate in familiarization trips for American travel agents.
• Analyze market trends to identify new business opportunities.

Conoscenze

Managing Team Performance

Personal Effectiveness

Business awareness

Service excellence

Technically skilled

Strumenti

Microsoft Office (Excel, Word, PowerPoint)

Descrizione del lavoro

REGIONAL SALES MANAGER USA & CANADA

Main purpose:

You will be the ‘ambassador’ of our unique collection of hotels. In a spirited and energetic manner, you will sell and promote the Italian structures of Rocco Forte Hotels. Reports to: Regional S&M Director.

Main duties and responsibilities:

• Strategic management of a portfolio of accounts in the American market;
• Key Account management (travel agencies and tour operators);
• Organize and actively participate in American travel agents' familiarization trips, site inspections, sales trips, and roadshows;
• Collaborate with the Global Sales Office Rocco Forte Hotels to define specific sales action plans;
• Analyze and evaluate market trends to identify new business opportunities;
• Plan co-marketing activities with American networks, airlines, tourism boards, etc.;
• Build successful relationships that generate sales opportunities and promote the Italian Hotels of Rocco Forte Hotels in the assigned market.

We offer:

• Permanent contract according to C.C.N.L. Settore Turismo;
• Learning & development activities and career opportunities;
• Opportunity to stay in one of our hotels at a reduced rate (35€ per night) after 6 months of employment. You will also be entitled to 50% discount at bars and restaurants of the company and 20% discount on wellness treatments at our Spa and on products "Irene Forte";
• Staff celebrations.

Competencies required:

• Managing Team Performance: Sets high standards for oneself and team members, provides guidance, development, and takes corrective action to achieve high levels of service.
• Personal Effectiveness: Adapts interpersonal style and skills to achieve high-quality results. Modifies behavior to accommodate individuals, situations, and tasks.
• Personal and team development: Seeks opportunities to learn and develop oneself and others to add value to the department and hotel performance.
• Business awareness: Understands the connection between service delivery and the success of the department, hotel, and company.
• Service excellence: Consistently exceeds guest expectations through service standards.
• Technically skilled: Demonstrates and understands job requirements with the technical skills and knowledge to perform well according to departmental SOPs.

Other requirements:

• Proven work experience (3-5 years) in a similar role, with luxury leisure experience a must;
• Experience in the American market is a plus;
• Familiarity with social media and professional networks;
• Excellent verbal and written communication skills;
• Proficiency in Microsoft Office (Excel, Word, PowerPoint);
• Native Italian speaker and excellent command of English.

Workplace: Rome (Via Flaminia 53) or Florence (Via Calzaiuoli 7).

Please apply by forwarding your CV with full details and include your consent to process personal data according to local privacy laws and standards (d.lgs. 196 / 03).

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