Regional HR Business Services Leader - EMEA | Employee & Labor Relations accountability

PPG; Milano; On-site; EUR 140,000 - 190,000; Full time

Job summary

PPG is seeking an Regional HR Business Services Leader, EMEA, to shape the future of HR delivery across a diverse region. You will lead a service-focused HR organization that partners with country, site and plant leaders to translate workforce priorities into practical, measurable outcomes.

You will drive transformation, balance quality and compliance, and leverage data and AI-enabled tools to continuously improve HR delivery.

Qualifications

• Extensive HR leadership experience, ideally 20+ years.
• Experience leading HR Business Services or HR Operations at scale across multiple EMEA countries.
• Deep Employee and Labor Relations expertise in regulated environments.
• Strong manufacturing/site exposure with business acumen linking workforce to productivity and cost.
• Track record of transformation and continuous improvement in a global matrix.
• Degree in Law, HR, Business or related field; an advanced degree is preferred.

Responsibilities

• Lead efficient, scalable HR delivery across the employee lifecycle.
• Advise regional and global leaders on workforce strategy, transformation and restructuring.
• Translate priorities into regional and local implementation plans with ownership and governance.
• Strengthen HR partnerships at country/site/plant level with practical, workable solutions.
• Drive service excellence using data, process redesign and AI-enabled choices.
• Lead and evolve a high-performing HRBS organization with clear goals and accountability.

Skills

HR leadership

HR Operations

Employee relations

Change management

Executive influence

Education

Law / HR / Business degree

Advanced degree preferred

Job description

Shape the future of HR delivery. Enable business performance. Improve the employee experience.

The opportunity

Lead the future of HR delivery across one of PPG's most diverse regions. As Regional HR Business Services Leader, EMEA, you will combine enterprise-scale HR service leadership with deep Employee and Labor Relations expertise to turn strategy into practical, measurable outcomes for our businesses, sites, employees and managers.

You will lead HR Business Services across EMEA as a business-facing delivery and service-excellence organization. Working with HR Business Partners, Centers of Excellence and regional, country, site and plant leaders, you will connect workforce realities, labor frameworks and employee experience with business priorities. We work Onsite Monday to Thursday, four days per week. Candidates should live within a practical commuting distance of a PPG office or be open to relocation.

What you'll do

• Lead efficient, scalable and customer-focused HR delivery across the employee lifecycle, balancing quality, speed, consistency, compliance and practical problem solving.
• Act as the senior EMEA Employee and Labor Relations leader, advising regional and global leaders on workforce strategy, transformation, restructuring, footprint optimization and workforce flexibility.
• Translate business and people priorities into clear regional and local implementation plans, with defined ownership, dependencies, readiness and governance.
• Strengthen HR partnership at country, site and plant level, shaping solutions that are operationally workable and relevant to the business.
• Drive service excellence and continuous improvement using performance data, stakeholder feedback, process redesign, digital tools and AI-enabled choices.
• Lead, develop and evolve a high-performing HR Business Services organization with clear goals, accountability, capabilities and succession depth.

What you'll bring

• Extensive progressive HR leadership experience, ideally 20+ years, with a broad HR generalist foundation and strong HR Business Partner experience.
• Proven leadership of HR Business Services, HR Operations or an equivalent delivery organization at scale across multiple EMEA countries.
• Deep Employee and Labor Relations expertise, including experience in complex, regulated and employee-represented environments.
• Strong manufacturing, site or plant exposure and the business acumen to connect workforce choices with productivity, cost, risk and employee experience.
• A track record of leading transformation, restructuring, organizational change and continuous improvement in a global matrix organization.
• Strong judgment, executive influence and the ability to create practical, compliant paths forward in ambiguous or high-pressure situations.
• Degree in Law, Human Resources, Business or a related field; an advanced degree is preferred.

How you will lead

• With courage and pragmatism, challenging legacy assumptions while finding compliant and workable solutions.
• As a trusted partner who builds credibility across business leaders, HR, Legal, employees, unions and works councils.
• With clear accountability, strong follow-through and an unwavering focus on service quality, business value and people development.

Why PPG

At PPG, you will have the scale, visibility and opportunity to shape a modern HR Business Services organization. Your leadership will help simplify how work gets done, strengthen regional execution and create a better experience for employees, managers and HR partners.

Ready to make an impact?

Bring your HR leadership, labor expertise and transformation mindset to PPG, and help us deliver solutions that work for our business and our people.

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