Primark, an international fashion retail company with 18 stores in Italy and more than 5,000 colleagues, along with 5 stores in Slovenia, Hungary, and Romania, continues its expansion by opening new stores in the upcoming months.
Do you want to be part of this ambitious project?
We are seeking a Regional Facilities Manager to join our team at the Milan Head Office.
As the Regional Facilities Manager for Italy, Slovenia, Hungary, and Romania, reporting to the Senior Retail Facilities Manager in Dublin, you will oversee and manage facility management suppliers, contracts, and partnerships to ensure optimal service delivery and operational efficiency across these countries.
Your key responsibilities include:
- Managing daily operations of supplier contracts to meet service standards across all sites.
- Building strong partnerships with suppliers for collaborative service delivery.
- Reviewing and validating supplier quotations, ensuring contractual compliance and cost-effectiveness.
- Conducting contract performance reviews and audits, ensuring maintenance programs and reactive services meet standards.
- Performing site audits to ensure compliance with health, safety, environmental, and quality standards.
- Monitoring supplier performance via KPIs and SLAs to promote continuous improvement.
- Enhancing customer experience in stores through improved FM services.
- Aligning services with corporate social responsibility and sustainability goals.
- Collaborating with Procurement and Finance to manage budgets, review contracts, and oversee tender processes.
- Planning and managing FM services for new store openings to ensure operational readiness.
- Ensuring store operations by managing supplier activities, minimizing downtime, and responding to emergencies.
- Acting as the liaison between Facilities and Stores to meet operational needs.
- Providing reports on contract performance, service delivery, and costs to senior management.
What we are looking for:
- At least 5 years of experience managing Facility Management contracts in retail, with a strong track record in multi-site service delivery.
- Deep understanding of both Facility Management and retail industries, with a focus on service improvement and cost reduction.
- Excellent interpersonal and communication skills to build stakeholder relationships and influence decisions.
- Experience managing large Capex and Opex budgets with strong financial skills.
- Proficiency with CAFM systems, IT skills, and report writing.
- Ability to analyze complex data and provide actionable insights.
- Collaborative, motivational, and conflict-resolution skills.
- Fluent in English and Italian.
- Willingness to travel frequently.
This is a unique opportunity to work for a fast-growing company that invests in people development, emphasizing teamwork and excellence.
Join us as a Regional Facilities Manager!
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