Reporting to the QA Manager, the QA FS & QS Lead provides leadership at the Giotti Plant for the development, implementation, and administration of Food Safety, Food Defence, and Quality Systems programs at the site to ensure product safety, integrity, and conformance with Customer, Divisional, Corporate, and regulatory requirements.
Provide governance and lead proactive continuous improvements of Food Safety, Food Defence, and Quality Systems programs including HACCP, cleaning, pest control, allergen management, foreign body controls, internal food safety inspections, non-conformance, and customer complaints.
Key Responsibilities :
- Maintain compliance with Corporate Quality Assurance Policies and customer satisfaction by providing governance and proactive leadership for continuous improvements of Food Safety, Food Defence, and Quality Systems programs including HACCP, allergen management, foreign body controls, internal food safety inspections, non-conformance, customer complaints, pest control, and fostering a food safety & quality culture.
- Conduct routine reviews with the Factory Leadership Team.
- Manage the Food Safety, Food Defence, and Quality Systems Training program for the site, ensuring all staff receive relevant training and understand how it applies to their roles.
- Oversee the Internal FS & QS inspection and audit programs to ensure the site can achieve required customer and third-party accreditations, leading continuous improvements and publishing monthly audit results and KPIs.
- Manage the External Customer and Third-Party Audit program to ensure compliance with Customer Quality and Food Safety requirements, and implement continuous operational improvements.
- Handle corrective action programs, ensuring appropriate responses and resolutions to internal and external audits.
- Manage customer complaints, internal, and supplier non-conformances, including communication with stakeholders.
- Lead investigations into complaints and non-conformances, ensuring corrective actions prevent recurrence.
- Identify and implement continuous improvements to prevent recurrence of issues.
- Publish monthly KPIs and trend data.
- Attract, develop, and retain high-talent staff, defining performance standards, providing coaching, and managing employee relations.
Candidate profile :
- Bachelor's Degree in Food Technology or equivalent.
- Solid experience in the Food Industry, particularly in a QA management role.
- Experience with quality and food safety management systems and certifications such as ISO, HACCP, BRC, and IFS.
- Extensive knowledge of HACCP, BRC auditing, GMPs, Quality Systems, and Hygiene.
- Strong communication and diplomacy skills to guide and influence others.
- Excellent interpersonal and leadership skills, with adaptability to change.
- Excellent written and verbal communication skills, with proficiency in relationship-building and negotiation.
McCormick & Company is an equal opportunity / affirmative action employer. All qualified applicants will receive consideration without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.