Quality Supervisor - FIXED TERM 18 MONTHS

CHEP; Roma; Ibrido; EUR 40.000 - 55.000; Tempo pieno

Descrizione del lavoro

A leading company is seeking a Quality Supervisor to enhance product and service quality. The role involves conducting quality audits and liaising with customers to resolve quality issues. Candidates should have 3-5 years of experience in a quality-related role and be fluent in English and Italian. The position offers an attractive salary, a company car, and a flexible hybrid working model.

Servizi

Attractive salary plus annual bonus

Company car

Flexible hybrid working model

Participation in the Brambles share program

Monthly webinars on various topics

Referral bonus

Personal growth plan focusing on training and coaching

Competenze

• 3-5 years’ experience in a Quality or Continuous Improvement role.
• Prior experience in a plant or quality supervisory role.
• Strong organizational and time management skills.

Mansioni

• Enhance visibility of product and service quality at CHEP.
• Conduct compliance audits and resolve quality-related issues.
• Implement Quality Audit program and develop training materials.

Conoscenze

Fluency in English

Fluency in Italian

Organizational skills

Time management

Supply chain knowledge

Quality control program implementation

Ability to work in challenging environments

Descrizione del lavoro

Valid driver’s license required, with regular travel around Italy.

Please submit your CV in English.

Ideal location is Milan, but candidates living in the North are also considered.

This is a 18-month temporary contract.

YOUR MISSION

Enhance the visibility of product and service quality at an operational level, focusing on Acceptable Quality Level (AQL) and process compliance at CHEP Service Centers and the 3PL network.

Promote a quality-driven culture by supporting the quality management system through product and process audits.

Act as a key customer liaison, providing timely support and resolution for quality-related issues.

YOUR GOALS

• Implement the Quality Audit program at CHEP-owned and subcontracted plants, aligning with the quality team's objectives.
• Develop and deliver Quality and Compliance Training materials to operations personnel, fostering adherence to quality standards.
• Act as a customer-facing representative of CHEP in all quality matters, leading resolution of issues through the root cause corrective action process.
• Establish and enforce compliance with Quality Best Practices, Standard Procedures, and materials at regional CHEP and 3PL Service Centers.
• Conduct unannounced compliance audits of Service Centers, covering both product and process aspects.
• Support product and process strategies and rollouts to enhance quality standards across operations.
• Assist in product and service failure investigations at CHEP operations, driving resolution and providing coaching where needed.
• Investigate and document field intelligence, focusing on metrics such as AQL, QMS compliance, and damage ratios.

WHAT WE ARE LOOKING FOR

• 3-5 years’ experience in a Quality or Continuous Improvement role.
• Prior experience in a plant or quality supervisory role.
• Fluent in English and Italian.
• Demonstrated ability to work in a challenging environment.
• Understanding of supply chain practices and metrics.
• Knowledge and experience in implementing quality control programs.
• Strong organizational and time management skills.

WHAT WE OFFER

Attractive salary plus annual bonus based on performance.

Company car.

Flexible hybrid working model.

Opportunity to participate in the Brambles share program.

Monthly webinars on topics like technology, supply chain, mental health, etc.

Get a referral bonus by sharing the best talent around you.

Personal growth plan focusing on training and coaching, within an international organization that fosters a family-like atmosphere.

Position: Quality Supervisor • Rome, Latium, Italy