Quality Supervisor - FIXED TERM 18 MONTHS

CHEP; Giuliano di Roma; Ibrido; EUR 35.000 - 45.000; Tempo pieno

Descrizione del lavoro

CHEP is seeking a Quality Supervisor to enhance product and service quality across their operations in Italy. The successful candidate will implement audit programs and ensure compliance with quality standards. This role offers a flexible working model, an attractive salary, bonus, and various company perks in a family-like atmosphere.

Servizi

Company car

Lunch vouchers

Flexible working/hybrid model

Performance-based annual bonus

Referral bonus for sharing top talent

Competenze

• 3-5 years’ experience in Quality or Continuous Improvement role.
• Lean Six Sigma certification preferred.
• Fluent in English and Italian.

Mansioni

• Enhance visibility of product and service quality at operational level.
• Implement Quality Audit program and conduct compliance audits.
• Act as a key customer liaison for quality-related issues.

Conoscenze

Organizational skills

Time management

Understanding of supply chain practices

Knowledge of quality control program implementation

Descrizione del lavoro

Valid Driver's license required, with regular travel around Italy. Please submit your CV in English. The ideal location is Milan, but candidates living in the North are also considered. This is a 18-month temporary contract.

YOUR MISSION

Enhance visibility of product and service quality at an operational level, focusing on Acceptable Quality Level (AQL) and process compliance at CHEP Service Centers and the 3PL network. Promote a quality-driven culture by supporting the quality management system through product and process audits. Act as a key customer liaison, providing timely support and resolution for quality-related issues.

YOUR GOALS

Implement the Quality Audit program at CHEP-owned and subcontracted plants, aligning with the quality team's objectives. Develop and deliver Quality and Compliance Training materials to operations personnel, fostering adherence to quality standards. Act as a customer-facing representative of CHEP in all quality matters, leading resolution of issues through the root cause corrective action process. Establish and enforce compliance with Quality Best Practices, Standard Procedures, and materials at regional CHEP and 3PL Service Centers. Conduct unannounced compliance audits of Service Centers, covering both product and process aspects. Support product and process strategies and rollouts to enhance quality standards across operations. Assist in product and service failure investigations at CHEP operations, driving resolution and providing coaching where needed. Investigate and document field intelligence, focusing on metrics such as AQL, QMS compliance, and damage ratios.

WHAT WE ARE LOOKING FOR

3-5 years’ experience in a Quality or Continuous Improvement specialized role. Lean Six Sigma certification(s) preferred. Prior experience in a plant or quality supervisory role. Fluent in English and Italian. Demonstrated ability to work in a challenging environment. Understanding of supply chain practices and metrics. Knowledge and experience of quality control program implementation. Strong organizational and time management skills.

WHAT WE OFFER

Attractive salary plus annual bonus based on performance, company car, lunch vouchers, flexible working/hybrid model, opportunity to participate in the Brambles share program, monthly webinars on technology, supply chain, mental health, etc. Referral bonus for sharing top talent, a personal growth plan focusing on training and coaching, and a family-like atmosphere within an international organization.