Quality Supervisor - FIXED TERM 18 MONTHS

CHEP; Bregnano; Ibrido; EUR 35.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading company in supply chain solutions is looking for a Quality Manager. In this role, you will enhance product and service quality across CHEP's operations, implementing quality audits, providing training, and liaising with customers to resolve issues. The ideal candidate will have extensive experience in quality management and be fluent in English and Italian, ready to join a flexible, hybrid work environment.

Servizi

Attractive salary plus annual bonus based on performance

Company car

Flexible working model

Opportunity to participate in the Brambles share programme

Monthly webinars on various topics

Personal growth plan focusing on training and coaching

Referral bonus for talent acquisition

Competenze

• 3-5 years’ experience in Quality or Continuous Improvement.
• Fluent English and Italian.
• Prior experience in a plant or quality supervisory role.

Mansioni

• Enhance visibility of product and service quality at CHEP Service Centers.
• Conduct compliance audits and support quality management system.
• Develop and deliver Quality and Compliance Training materials.

Conoscenze

Quality Management

Continuous Improvement

Organizational Skills

Time Management

Supply Chain Understanding

Descrizione del lavoro

PLEASE READ BEFORE APPLYING Valid Driver license required, regular travels around Italy,

Please submit your CV in English

Ideal location is Milan, but open to candidates living in the North,

This is a 18 moths temporary contract,

• YOUR MISSION

Enhance visibility of product and service quality at an operational level, focusing on Acceptable Quality Level (AQL) and process compliance at CHEP Service Centers and the 3PL network.

Promote a quality-driven culture by supporting the quality management system through product and process audits.

Act as a key customer liaison, providing timely support and resolution for quality-related issues.

• YOUR GOALS

Implement the Quality Audit program at CHEP-owned and subcontracted plants, aligning with the quality team's objectives.

Develop and deliver Quality and Compliance Training materials to operations personnel, fostering adherence to quality standards.

Act as a customer facing representative of Chep in all quality matters, leading resolution of issues through the root cause corrective action process

Establish and enforce compliance with Quality Best Practices, Standard Procedures, and materials at regional CHEP and 3PL Service Centers.

Conduct unannounced compliance audits of Service Centers, covering both product and process aspects.

Support product and process strategies and rollouts to enhance quality standards across operations.

Assist in product and service failure investigations at CHEP operations, driving resolution and providing coaching where needed.

Investigate and document field intelligence, focusing on metrics such as AQL, QMS compliance, and damage ratios.

• WHAT WE ARE LOOKING FOR

3-5 years’ experience in Quality or Continuous improvement specialized role.

Prior experience in a plant or quality supervisory role

Fluent English and Italian,

Demonstrated ability to work in a challenging environment.

Understanding of supply chain practices and metrics.

Knowledge and experience of quality control program implementation.

Organizational and time management skills

• WHAT WE OFFER

Attractive salary plus annual bonus based on Performance,

Company car

Flexible Working of hybrid model,

Opportunity to take part in the Brambles share programme

Monthly Webinars around Technology, Supply Chain, Mental health, etc.

Get a referral bonus sharing the best Talent around you,

A personal growth plan with a focus on training and coaching, a place for you within an international organization where there is a family business atmosphere