Quality Manager

Vactor, Inc.; Ancona; On-site; EUR 85,000 - 103,000; Full time

Benefits offered by this job

Annual bonus potential

Health, life, dental, vision insurance

Paid holidays

Paid vacation

401(k) with matching

Tuition reimbursement

Job summary

Vactor Mfg. Inc. seeks a senior quality leader to oversee the Test department, manage Quality, Warranty and related functions, and drive continuous improvement. You will develop procedures to produce defect-free parts and ensure conformance to blueprints and engineering specs.

Responsibilities include implementing process controls, coordinating ISO:9000 activities, and supporting production and field service goals. Strong data analysis and cross-functional communication are essential.

Qualifications

• Bachelor's degree preferred; five years experience in manufacturing or engineering.
• Experience implementing quality systems such as ISO 9001 and creating supporting documents.
• Experience with Continuous Improvement/Lean methodologies.
• Experience leading projects and capital equipment justification.
• Experience with machining, forming, welding, painting, assembly and product validation operations.
• Data analysis using Excel and related tools.

Responsibilities

• Ensure Test department builds products to specification and meets production schedules.
• Direct quality management across Test, Quality Auditors, Warranty, and related functions.
• Develop procedures to ensure defect-free production and conformance to specs.
• Implement process controls to meet blueprint/engineering requirements.
• Assist management in setting quality objectives and pursuing continuous improvement.
• Maintain the Vactor Quality System and ISO:9000 activities.
• Collect/analyze QA data to support production and field service goals.

Skills

Quality management

Lean / CI

Project leadership

Problem solving

Customer service

Communication

Data analysis

Quality systems

Education

Bachelor's Degree

Tools

Excel

Job description

• Responsible for ensuring Test department build products to specification while driving to a production schedule.
• Direct responsibility for managing Quality (Test, Quality Auditors, and Warranty) as well as Vactor’s Certified Weld Inspector, Technical Trainers, and other quality supported functions.
• Develop written procedures and practices that will allow the production of defect-free products.
• Develop and implement process controls that assure conformation to blueprint and engineering specifications.
• Assist plant management in setting and maintaining quality objectives and assures plant quality objectives are being met. Identify appropriate tasks and schedules required to accomplish goals and continuous improvement in the process.
• Develop and maintain the Vactor Quality System including coordinating Vactor’s ISO:9000 activities.
• Collect and analyze quality assurance data internally and externally. Develop, track, and execute plans to support production and field service goals.
• Focus on improving customer satisfaction based upon product and service performance.
• Develop and implement supplier quality assurance programs using written procedures and practices to verify supplier quality meets our requirements.
• Develop and implement process controls for reoccurring non-conforming material or processes.
• Conduct field audits of products to determine conformance to product specifications.
• Conduct supplier audits to determine capability/Quality System requirements.
• Identify modes of waste in Vactor’s production system. Work with available resources to make improvements to eliminate waste.
• Train, mentor and guide supervisors, crew leaders and operators in Continuous improvement plans and initiatives.
• Effectively communicate customer’s issues and perspectives to all plant personnel, including floor level, on a routine and timely basis. Works directly with all departments in quality issues and in preventative and corrective actions.
• Investigate customer complaints and work with appropriate management to resolve issues. Assist management in preparing customer complaint responses.

Key Activities/Responsibilities

• Responsible for ensuring Test department build products to specification while driving to a production schedule.
• Direct responsibility for managing Quality (Test, Quality Auditors, and Warranty) as well as Vactor’s Certified Weld Inspector, Technical Trainers, and other quality supported functions.
• Develop written procedures and practices that will allow the production of defect-free products.
• Develop and implement process controls that assure conformation to blueprint and engineering specifications.
• Assist plant management in setting and maintaining quality objectives and assures plant quality objectives are being met. Identify appropriate tasks and schedules required to accomplish goals and continuous improvement in the process.
• Develop and maintain the Vactor Quality System including coordinating Vactor’s ISO:9000 activities.
• Collect and analyze quality assurance data internally and externally. Develop, track, and execute plans to support production and field service goals.
• Focus on improving customer satisfaction based upon product and service performance.
• Develop and implement supplier quality assurance programs using written procedures and practices to verify supplier quality meets our requirements.
• Develop and implement process controls for reoccurring non-conforming material or processes.
• Conduct field audits of products to determine conformance to product specifications.
• Conduct supplier audits to determine capability/Quality System requirements.
• Identify modes of waste in Vactor’s production system. Work with available resources to make improvements to eliminate waste.
• Train, mentor and guide supervisors, crew leaders and operators in Continuous improvement plans and initiatives.
• Effectively communicate customer’s issues and perspectives to all plant personnel, including floor level, on a routine and timely basis. Works directly with all departments in quality issues and in preventative and corrective actions.
• Investigate customer complaints and work with appropriate management to resolve issues. Assist management in preparing customer complaint responses.

Education, Experience, And Skills

• Bachelor's Degree preferred.
• Minimum of five years experience in manufacturing or engineering, mobile equipment
• Experience with implementation quality system, such as ISO 9001 and creating supporting documents.
• Experience with Continuous Improvement/Lean methodologies.
• Experience in leading and managing projects preferred.
• Experience with justification of capital equipment preferred.
• Experience with processes such as machining, forming and welding, painting, assembly and product validation operations preferred.
• Experience with data analysis in Microsoft Excel and other tools required.
• Good written and verbal communication skills required.
• Excellent problem solving and customer service skills required.
• Ability to communicate with all levels of the organization and deliver constructive feedback.

Benefits Of Employment

In addition to excellent career growth opportunities, Federal Signal Corporation offers a wide array of benefits including: annual bonus potential, insurance (life, medical, dental, vision), paid holidays, paid vacation, 401(k) with matching contributions and tuition reimbursement. We provide our employees with a smoke-free, drug-free workplace.

Salary Range - $95k-115k

About Us

Vactor Mfg. Inc. is a leading manufacturer of municipal combination catch basin/sewer cleaning vacuum trucks and industrial vacuum loaders that clean up industrial waste or recover and recycle valuable raw materials. Vactor is located in Streator, IL and is a subsidiary of Federal Signal Corporation.

Federal Signal Corporation (NYSE: FSS) provides products and services to protect people and our plant. Founded in 1901, Federal Signal is a leading global designer and manufacturer of products and total solutions that serve municipal, governmental, industrial and commercial customers. Headquartered in Downers Grove, IL, with manufacturing facilities worldwide, the Company operates two groups: Environmental Solutions and Safety and Security Systems.

For more information on Federal Signal, visit: www.federalsignal.com. The Company is an equal opportunity employer. Qualified applicants will not be discriminated against on the basis of, and will receive consideration for employment without regard to, race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, status as a protected veteran, or any other protected category, characteristic, or trait under applicable law. If you require reasonable accommodation in the application process, call Human Resources at 630-954-2000. All other applications must be submitted online.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.