Quality Claims Inspector – Europe (12-month, Travel)

Zespri; Bologna; On-site; EUR 39,000 - 43,000; Full time

Benefits offered by this job

WFH & office

Annual leave (Zespri Day)

Global Life Insurance

Group Medical Insurance

Job summary

Zespri in Bologna is seeking a Quality Claims Specialist to join the European Quality team for a 12-month fixed-term role. You will perform claim inspections across Europe with focus on Italy, ensuring adherence to global procedures and promoting quality to reduce costs.

The role requires an agricultural or scientific background, flexibility to travel within Italy and Europe, and proficiency in Italian and English. Power BI skills and strong reporting abilities are essential.

Qualifications

• An agricultural or scientific background.
• Willingness to travel across Italy and Europe.
• Proficiency in Italian and English; ability to communicate technical information clearly.
• Valid driver’s licence for EU travel.
• Knowledge of Power BI.
• Strong reporting and documentation skills.
• Strong customer communication and problem-solving abilities.
• Analytical and root-cause analysis skills.

Responsibilities

• Conduct customer-level inspections per Zespri procedures.
• Conduct supply-level inspections per Zespri procedures.
• Collect results and feedback while fostering strong customer relationships.
• Collect quality market results to provide feedback to EU suppliers.
• Schedule visits for inspections to be efficient.
• Provide inspection reports and quality outcomes to the team.
• Follow up on quality issues identified by reports or complaints.
• Support quality projects beyond inspections, including audits and QA initiatives.
• Analyze quality data to monitor trends.

Skills

Power BI

Analytical skills

Investigative skills

Communication skills

Customer relationship

Education

Agricultural/scientific background

Tools

Power BI

Job description

Zespri in Bologna is seeking a Quality Claims Specialist to join the European Quality team for a 12-month fixed-term role. You will perform claim inspections across Europe with focus on Italy, ensuring adherence to global procedures and promoting quality to reduce costs.

The role requires an agricultural or scientific background, flexibility to travel within Italy and Europe, and proficiency in Italian and English. Power BI skills and strong reporting abilities are essential.