Quality Assurance Back-Office Specialist

JR Italy; Firenze; In loco; EUR 30.000 - 60.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking a Quality Assurance Back-Office Specialist to enhance their quality processes for luxury goods. This role involves managing quality documentation, supporting production quality issues, and ensuring the highest standards are met. The ideal candidate will possess strong technical knowledge, excellent communication skills, and a keen eye for detail. Join a dynamic team dedicated to maintaining excellence in the luxury market, where your contributions will directly impact product quality and customer satisfaction.

Competenze

• 2+ years of experience in quality assurance or similar roles.
• Strong English communication skills and attention to detail.

Mansioni

• Assist in managing Quality Assurance processes for luxury products.
• Formalize quality procedures and manage documentation.
• Support resolution of quality issues during production.

Conoscenze

Technical Knowledge

Communication Skills

Attention to Detail

English Proficiency

Microsoft Excel

Experience with Luxury Brands

Descrizione del lavoro

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Quality Assurance Back-Office Specialist, Firenze

Client: Jimmy Choo

Location: Firenze

Job Category: Other

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EU work permit required: Yes

Job Reference:

605934541458951372833711

Job Views:

2

Posted:

06.05.2025

Expiry Date:

20.06.2025

Job Description:

Reports to: Quality Assurance Sr Coordinator

Job Purpose:

This position reports directly to the Quality Assurance Sr Coordinator. The role involves assisting in managing the Quality Assurance processes for Shoes, Leather Goods, and Jewellery. The person will handle all back-office activities related to the quality department, liaising with external manufacturers, suppliers, and technical departments at JC Florence as instructed.

Main responsibilities include:

• Checking and managing the correct functioning of engineering and development procedures (conformity and TDS, hardware validation management).
• Formalizing quality procedures (manuals for factories and suppliers) under the supervision of the Quality Assurance Sr Coordinator.
• Managing and creating quality information documents such as tolerance sheets, disclaimers, and other supporting documentation.
• Attending technical meetings to analyze collections and identify potential quality risks.
• Supporting collection analysis and TDS list decisions with the Quality Assurance Sr Coordinator.
• Assisting with wear test management processes.
• Supporting the resolution of main quality issues during production.
• Developing quality specifications and checklists.
• Developing technical skills in quality control for Shoes, Leather Goods, Jewellery, and hardware raw materials, and inspecting finished products when needed.

Competencies and Experience Required:

• Demonstrable technical knowledge in a similar role.
• At least 2 years of experience in a similar position.
• Strong written and verbal English skills.
• Proficiency in Microsoft Excel (intermediate level).
• Experience with luxury brands.
• Excellent communication skills.
• High accuracy and attention to detail.
• Willingness to learn and use systems (QC system).

Personal Attributes:

• Rigorous and methodical.
• Self-confident.
• Capable of maintaining mature relationships with internal and external customers.