Program Manager

ZipRecruiter; Firenze; Remoto; USD 80.000 - 100.000; Tempo pieno

Descrizione del lavoro

A leading industrial supply firm seeks a Program Manager for the Fastener Discipline. This role involves overseeing fastener programs for key clients, managing cross-functional teams, and ensuring project success. Ideal candidates should have extensive experience in program management and client relationships, especially within the OEM fastener sector. Competitive benefits include healthcare plans and paid time off.

Servizi

Low-cost healthcare plans

8 paid holidays

Weekly Pay

Competenze

• Minimum 5+ years in program or account management, with OEM fastener industry experience.
• Track record working with major OEM accounts in the fastener sector.
• Detail-oriented and highly organized.

Mansioni

• Lead end-to-end management of fastener programs.
• Serve as primary contact for program stakeholders.
• Monitor key performance indicators and program deliverables.

Conoscenze

Project management skills

Client relationship management

Risk management

Verbal and written communication

Formazione

Bachelor’s degree in business, engineering, supply chain, or related field

Strumenti

MS Office

Project management software

Descrizione del lavoro

Job DescriptionJob DescriptionDescription:

Job Title: Program Manager – Fastener Discipline

Status: Full-time

Reports to: VP Sales

Location: Remote – Ideally based in the Midwest region to support regional client needs and operational efficiency.

About Martin Inc.

Founded in 1934 and headquartered in Florence, AL, Martin offers a wide variety of products and services in Industrial, Safety, Integrated Supply and Fastening – all uniquely designed to help companies operate better. Martin is a member of Affiliated Distributors, the Industrial Supply Association, Association of Wholesalers, the Fasteners Distributor Association, and the Global Sourcing Alliance. For more information, visit www.martinsupply.com.

Summary

The Program Manager – Fastener Discipline oversees the strategic management, execution, and growth of fastener programs for key clients within Martin Supply. This role ensures successful implementation of contract deliverables, manages cross-functional teams, drives robust client relationships, and champions continuous improvement in operational performance and customer satisfaction. The Program Manager leads complex projects, coordinates all program-related communications, and ensures that fastener programs achieve financial and service targets, with a focus on the industrial/ag manufacturing supply chain.

Key Responsibilities

• Lead end-to-end management of fastener programs for assigned accounts, from proposal development through implementation and ongoing support.
• Serve as the primary point of contact for program stakeholders, internally and externally, ensuring accurate and timely communication.
• Build, maintain, and expand strong relationships with high-profile corporate clients within the fastener sector, particularly with OEM (Original Equipment Manufacturer) accounts.
• Develop and execute project plans, timelines, and budgets, ensuring adherence to contract requirements and customer expectations.
• Monitor key performance indicators and program deliverables, proactively addressing barriers to success and driving process improvements.
• Oversee risk management processes and resolve issues impacting program execution.
• Coordinate with procurement, operations, engineering, and sales to deliver value-added fastener solutions—including Vendor Managed Inventory (VMI), lean processes, and engineered fastener offerings.
• Represent Martin Supply at client sites and industry events; travel as necessary to support clients and business development.
• Prepare regular progress reports and program reviews for internal leadership and external clients.
• Ensure all documentation and program records are maintained according to Martin Supply’s standards and client requirements.

Requirements:

• Education: Bachelor’s degree in business, engineering, supply chain, or a related field.
• Industry Experience: Minimum 5+ years in program or account management, with relevant OEM fastener industry experience strongly .
• Proven track record working with major OEM accounts in the fastener sector.
• Deep understanding of OEM fastener supply chain operations and specific customer expectations.
• Proven ability in building and managing high-profile corporate client relationships.
• Exceptional project management skills—including timeline development, documentation, and concurrent project oversight.
• Detail-oriented, highly organized, and adept at risk management and issue resolution.
• Superior verbal and written communication, interpersonal, and negotiation skills; comfortable working with executive-level clients.
• Experience with VMI, lean manufacturing, or engineered fastener solutions is highly valued.
• Proficient with MS Office and project management software.
• Ability and willingness to travel as needed.

What makes Martin Different:

As a family-owned business, we prioritize our employees' well-being and understand the importance of work-life balance. Some of our benefits that set us apart are:

• Our low-cost, low-deductible individual and family healthcare plans
• 8 paid holidays
• Weekly Pay

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance