Program & Governance Manager

Prada Group; Milano; In loco; EUR 70.000 - 100.000; Tempo pieno

Descrizione del lavoro

A leading luxury goods company is seeking a Senior Program Manager to oversee the execution of complex integration initiatives. This role requires over 8 years of experience in program management, preferably within retail or consulting. The successful candidate will lead strategic transformations, manage cross-program interdependencies, and ensure alignment with IT goals. Strong leadership, communication skills, and familiarity with Agile methodologies are essential. The position is full-time based in Milan, Italy.

Competenze

• 8+ years of program and portfolio management experience in complex transformations.
• Proven experience in multi-brand, global environments, preferably in retail, fashion, or consulting firms.
• Fluent in Italian and English, both written and spoken.

Mansioni

• Own the integrated transformation roadmap across all initiatives.
• Lead global program execution, ensuring consistency in delivery.
• Monitor KPIs and metrics for program performance.

Conoscenze

Program management

Agile methodologies

Stakeholder management

Strategic thinking

Communication

Leadership

Formazione

Master’s degree in information systems or Engineering

Descrizione del lavoro

Overview

The candidate will join the IT Governance Office as a Senior Program Manager responsible for orchestrating the execution of an Integration Portfolio, ensuring alignment to the group’s digital transformation. Operating globally, the candidate will oversee the end-to-end planning, delivery, and governance of cross-functional programs — including CRM, Omnichannel, ERP, Corporate Functions, e-Commerce, and Supply Chain — while ensuring interdependencies are managed, risks mitigated, and value realized. The ideal candidate will lead strategic decision-making across delivery streams, guide internal teams and vendors, and function as a change enabler across organizations. They will also contribute to reshaping the way programs and portfolios are governed, bringing Agile, product-aligned, and value-driven practices.

Responsibilities

• Own the integrated transformation roadmap across all initiatives, aligning them with IT strategic goals and organizational priorities.
• Define and maintain the Integration Portfolio framework (planning, resourcing, budgeting, reporting).
• Govern cross-program interdependencies, escalating blockers and ensuring timely risk mitigation and resource alignment.
• Monitor KPIs and metrics for program performance, delivery health, and business value realization.
• Lead global program execution, ensuring consistency in delivery approach across functions and geographies.
• Manage program-level reporting, stakeholder alignment, and tracking.
• Support prioritization and phase definition for strategic domains (CRM, Corporate, Omnichannel).
• Coordinate third party vendors and internal delivery teams, ensuring adherence to plan and quality.
• Maintain and evolve program / project delivery frameworks and standards.
• Define and support onboarding of governance ceremonies (steering, RAID tracking, program increments).
• Mentor Project Managers across functional domains to ensure consistent quality and project health monitoring.
• Lead post-implementation reviews and contribute to continuous improvement of portfolio delivery.
• Influence senior stakeholders by translating complex technology decisions into clear business value.
• Collaborate with Business, IT, Solution Architects, and external vendors to ensure alignment and delivery excellence.
• Supports executive decision-making with scenario analysis and trade-off recommendations.

Qualifications

• Master’s degree in information systems, Engineering, or equivalent.
• 8+ years of program and portfolio management experience in complex transformations.
• Proven experience in multi-brand, global environments, preferably in retail, fashion, or consulting firms.
• Demonstrated ability to lead strategic transformation programs with strong interdependencies across domains.
• Expertise in delivery lifecycle, including traditional waterfall and Agile models.
• History of leading programs across multiple domains (CRM, ERP, Omnichannel, Corporate, eCommerce).
• Experience in vendor governance and managing multi-stakeholder ecosystems.
• Strong background in portfolio planning, tracking, and resource governance.
• Familiarity with Lean Portfolio Management, KPIs and portfolio reporting tools.
• Comfortable managing ambiguity, driving clarity and decisions across C-level stakeholders.
• Strategic thinking, problem structuring, and ability to drive decision-making across functional and technological stakeholders.
• Experience in multi-entity, multi-brand, or post-M&A integration projects.
• Influential communicator and trusted advisor to C-level stakeholders.
• Strong leadership and ability to foster collaboration across domains.
• Comfortable operating in ambiguity and managing competing priorities.
• Fluent in Italian and English, both written and spoken.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Retail Luxury Goods and Jewelry