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An established industry player is seeking a Professional Services Engineer to join their dynamic team in Milan. This role involves coordinating technical solutions, understanding customer requirements, and implementing tailored solutions. With a focus on Networking and Security, you'll leverage your expertise in L2/L3 Switching and firewalls while collaborating with customers and partners. The position requires strong communication skills and the ability to troubleshoot complex issues. If you're passionate about technology and enjoy working in a fast-paced environment, this opportunity is perfect for you.
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28a8d4413779
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06.05.2025
20.06.2025
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· Coordination of technical solutions with Pre-Sale Engineers
· Deep understanding of customer requirements and customizations
· Creation of solutions with detailed technical design and documentation – SoW, LLD, ATP
· Solution implementation according to agreed schedule and timelines
· Troubleshooting and resolution of technical issues during implementation (interaction with the back-office and R&D teams, if needed)
· Conduct technical workshops and consulting with Customers and partners
· Establish and maintain strong working relationships with key internal and customer personnel to work effectively
Requirements:
· At least 3 years industry relevant, integration work experience (Networking and Security)
· Customer orientation and on-site support experience
· Excellent knowledge and hands-on experience with L2/L3 Switching/Routing, L4/L7 switching/load balancing
· Knowledge of firewalls, IDS/IPS, VPN, security consulting, SSL, IPSec
· Hands-on experience with Cisco, Juniper and virtualization products (VMware, KVM)
· Good knowledge of Linux environment and script writing skills in at least one of the following: Bash, Perl, Python
· Strong analytical and troubleshooting abilities - complex problems debugging and resolution
· Communication and interpersonal skills – written and verbal
· The role requires often traveling locally and abroad
· Fluent English communication – written and verbal
· Willingness to travel up to 50%
Advantages: