Professional Services Consultant - Italy

Fortinet, Inc.; Italia; In loco; EUR 90.000 - 130.000; Tempo pieno

Vantaggi offerti da questo lavoro

Total Rewards package

Flexible work arrangements

Hybrid/On-site options

Descrizione del lavoro

Fortinet, Inc. is seeking a Professional Services Consultant for on-site engagement with client sites in Italy. The role involves design, deployment, testing and verification of Fortinet solutions, rigorous documentation, and knowledge transfer to client staff.

The ideal candidate has 7+ years in LAN/WAN and network security, FortiGate design experience, and strong communication skills to deliver high-quality services within MSSP or managed service contexts. Flexible to travel and work on-site.

Competenze

• 7+ years of experience in LAN/WAN/Network Security.
• Experience with designing and implementing FortiGate solutions (design and implementation) or major 3rd party security solutions.
• Experience in complex routing and WAN environments where BGP, OSFP is a requirement.
• Work experience in maintaining, deploying or designing MPLS networks in particular L3 VPN.
• Exposure to MSSP or managed service environments (Multi-tenancy, monitoring, reporting, supportability)
• Experience in scripting and automation (e.g. ZTP, integration into orchestrator, controllers and dashboard).
• Excellent communication and technical documentation skills.
• Proven ability to work independently as well as in a team in a collaborative environment.
• Positive customer service attitude with excellent soft skills.

Mansioni

• Assists the Customer during the Think and Build phases of a project.
• Develops and maintains technical project documentation: high/low level design documentation, method of procedure, test plans, configuration templates and scripts.
• Provisions, customizes and verifies Fortinet configurations based on recommended and approved design.
• Tests Fortinet solutions and verifies system behavior.
• Participates in interoperability/integration testing of devices that interact with Fortinet products.
• Recommends and Implements Fortinet best practices.
• Resolves and/or escalates technical issues in a timely fashion.
• Delivers general knowledge transfer to client staff.
• Develops and maintains core competency on Fortinet’s product line and technologies.

Conoscenze

LAN/WAN/Network Security

FortiGate design

Complex routing

MPLS/L3 VPN

MSSP / Managed services

Scripting & automation

Communication

Documentation

Team collaboration

Formazione

University Degree in technical or management discipline

Strumenti

FortiGate

Orchestrator/Controller

Dashboard/Reporting tools

Descrizione del lavoro

Professional Services within Fortinet, is an integral part of the support and services organization, as a result the Consultant will collaborate with their assigned Customer and effectively with peers to drive customer satisfaction. This role is for an on-site engagement.

The Professional Services Consultant works on Customer site, with the aim of providing timely, quality and cost-effective technical services, including vendor expertise during security infrastructure design, deployment, testing and verification, optimization and operation services.

The Consultant instills confidence through their technical ability, focused communication skills and structured approach. This role requires a constant focus on improving technical skills through training or on-job learning opportunities. The Consultant needs to be collaborative and build effective working relationships within the Customer and Fortinet to drive success.

Responsibilities

• Assists the Customer during the Think and Build phases of a project


• Develops and maintains technical project documentation: high/low level design documentation, method of procedure, test plans, configuration templates and scripts.


• Provisions, customizes and verifies Fortinet configurations based on recommended and approved design.


• Tests Fortinet solutions and verifies system behavior


• Participates to interoperability/integration testing of devices that interact with Fortinet products


• Recommends and Implements Fortinet best practices


• Resolves and/or escalates technical issues in a timely fashion


• Delivers general knowledge transfer to client staff.


• Develops and maintains core competency on Fortinet’s product line and technologies.

Job Requirements:

• 7+ years of experience in LAN/WAN/Network Security Products.


• Experience with designing and implementing FortiGate solutions (design and implementation) or major 3rd party security solutions.


• Experience in complex routing and WAN environments where BGP, OSFP is a requirement.


• Work experience in maintaining, deploying or designing MPLS networks in particular L3 VPN.


• Exposure to MSSP or managed service environments (Multi-tenancy, monitoring, reporting, supportability)


• Experience in scripting and automation (e.g. ZTP, integration into orchestrator, controllers and dashboard).


• Excellent communication and technical documentation skills.


• Proven ability to work independently as well as in a team in a collaborative environment. Ability to elicit cooperation from a wide variety of sources, including management, clients, and other departments.


• Positive customer service attitude with excellent soft skills.

Education

• University Degree in technical or management discipline and/or equivalent extensive work-related experience.

We encourage candidates from all backgrounds and identities to apply. We offer a competitive Total Rewards package to support you in managing your overall health and financial well-being, flexible work arrangements, and a supportive work environment. If you aspire to experience a challenging, enjoyable, and rewarding career journey, we invite you to consider joining us and bringing solutions that make meaningful and lasting impact to our 660,000+ customers around the globe.

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