Professional II, External Marketing

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Job Description

In this dynamic role, you'll work independently to design, deliver, and refine programs, communications, and events to engage and drive the effectiveness of our sales and account management community.

This individual will be an experienced marketing professional, able to work independently and creatively whilst collaborating across teams to deliver strategic goals.

As a Sales Enablement Manager, you will play a pivotal role in a small and fast-growing department, Global Sales Enablement, which is part of the Marketing team at Concentrix. The Sales Enablement team works to develop and enhance the performance of Concentrix sales and account teams to unlock sustainable and profitable growth.

What you will do in this role

Training and Marketing Program Management

• Support the development of materials from across the business and translate them into storyboards for dedicated training on topics such as our services, sector value proposition, and products.
• Build and animate a community of colleagues with sales enablement duties to increase visibility and adoption whilst sharing best practices; chair monthly meetings on this topic.
• Partner with sales colleagues to identify, understand, and prioritize their requests across learning, content, and tools.
• Track key success metrics and KPIs specific to sales enablement efforts to demonstrate ROI and overall impact.

Communications

• Define and execute a communications strategy for the Sales Community, designed to engage and drive adoption of core resources and training—working closely with Internal Communications.
• Manage the selection process and copy for existing communications, and introduce new and regular updates.
• Animate a community Teams space with regular, engaging information to support knowledge sharing and adoption of sales resources and marketing campaigns.
• Maintain distribution lists and develop methods to filter mailings into smaller, targeted communities.

Events

• Organize, promote, and execute events for the Sales and Account Management community, including annual sales kick-offs, leadership offsites, and virtual meetings.
• Maintain a calendar of events and introduce innovative methods to increase engagement and participation.

Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or a related field.
• 5+ years of experience in marketing, communications, sales enablement, or similar roles.
• Proven experience delivering effective outcomes through project management.
• Excellent communication skills in English, with the ability to synthesize and convey technical information effectively.

The ideal candidate will be:

• Strategic and results-driven with a passion for helping people succeed.
• Proactive, self-motivated, and comfortable working independently.
• Creative problem-solver with a solution-oriented mindset.
• Capable of working under pressure, thriving in a fast-paced environment, and adaptable to growth and change.

Location

USA, FL, Work-at-Home

Additional Requirements

• Language Requirements: Proficiency in English.
• Work Type: Full-time.
• Physical & Mental Requirements: Regular operation of office equipment; work is generally sedentary.