Product Specialist (Northern Italy)

SAMSUNG; Milano; Ibrido; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading technology company in Italy is seeking a Field Application Specialist in the Health Medical Equipment Sales team. The role involves analyzing customer needs, providing training, and supporting medical device usage. The ideal candidate has at least 2 years of relevant experience and a background in Biomedical or Computer Engineering. The position requires 80% travel in Northern Italy and offers hybrid working options.

Servizi

Hybrid working

Discounts on Samsung products

Wellness benefits

Training portals

Tickets Restaurant

Competenze

• At least 2 years’ experience in Ultrasound Pre-Post Sales / Application Specialist roles.
• Very good written and spoken Italian and English.
• 80% domestic travel required.

Mansioni

• Analyze customer needs and provide post-sales support.
• Deliver application training on HME products.
• Remote customer support when needed.

Conoscenze

Customer orientation

Project management skills

Strong listening skills

Focus on results

Positive attitude

Formazione

Bachelor or Master in Biomedical or Computer Engineering

Strumenti

MS Office

Descrizione del lavoro

Position Summary

Why join us :

Our mission is to make a difference in people's lives.

We are inspired by what people want to accomplish in their lives and strive to create products that give new possibilities. This is what drives our innovations.

That's why we strive for excellence, and we understand that it's our people who make it possible.

Would you like to be part of innovation? Join us and discover your potential.

Role and Responsibilities

Your Key Responsibilities :

It’s a field role with responsibility of Northern Italy area (main focus : Lombardia, Emilia Romagna and Toscana) within the Health Medical Equipment Sales team, following the main activities :

• Analyze the customer’s needs and technical requirements, performing demonstrative and applicative activities, and post-sales support as well, directly at the customer;
• Deliver application training on the whole HME line-up at the customer or at national / regional congresses;
• Support the customer remotely by providing help-desk service when needed;
• Support the customer by adapting the device settings according to the specific applicative needs, and by illustrating the features of product and application potential;
• Report on all activities delivered at the customer, providing insight on outcomes and possible improvements on process / product / application features.

Skills and Qualifications

What we need for this role

To be successful, you will possess the following skills and attributes :

• Educational Background : Bachelor, Master preferably in Biomedical or Computer Engineering.
• Professional Background : at least 2 years’ experience in Ultrasound Pre-Post Sales / Application Specialist roles or alternatively similar experiencewith other medical devices.
• Computer Knowledge : Very good MS Office tools.
• Language Knowledge : Very good written and spoken Italian and English.
• Travel required : 80% domestic transfers. International transfers may occur.
• Others : Project management skills, customer orientation and strong listening skills, focus on results, positive and proactive attitude

Starting Date : by the end of the year

Benefits of working here at Samsung

Benefits of working here at Samsung include :

• Hybrid working
• Access to discounts on a wide range of Samsung products
• Wellness and well-being benefits
• Training portals
• Tickets Restaurant

Weare an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion,colour, national origin, gender, sexual orientation, age, marital status or disabilitystatus.