Product Specialist in North-East Italia

Diesse Diagnostica Senese S.P.A.; Firenze; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading company in the diagnostic sector seeks a Product Specialist in North-East Italy. The candidate will engage with customers, install instruments, and provide training while navigating the IVD market dynamics. Ideal applicants will have scientific qualifications, strong communication skills, and prior experience in diagnostic environments. The role involves collaborating actively with sales teams and conducting demonstrations to enhance the DIESSE brand.

Servizi

Training on DIESSE solutions

Career development opportunities

Support in technical documentation

Competenze

• Good knowledge of English (B2 level) and Italian (C2 level).
• Experience in diagnostic laboratories or similar role preferred.
• Willingness to learn and share knowledge.

Mansioni

• Install and test instruments at customer locations.
• Participate in pre-sales phases and provide product training.
• Resolve technical-analytical problems and support promotional activities.

Conoscenze

Interpersonal skills

Problem-solving abilities

Communication skills

Presentation skills

Formazione

Degree in Biological Sciences, Biotechnology or equivalent

Strumenti

CRM Salesforce

Office suite

Descrizione del lavoro

Our Commercial Operations team is looking for a candidate to fill the position of Product Specialist in North-East Italy, preferably residing in the Veneto or Emilia Romagna regions. The area of responsibility will include the regions of Friuli Venezia Giulia, Veneto, Trentino Alto Adige, Emilia Romagna and Marche.

Main Tasks and Responsibilities :

• Install and test DIESSE instruments at customer locations
• Understand and map customer needs and the competitive landscape
• Actively participate in the pre-sales phases of various DIESSE solutions
• Resolve technical-analytical problems for both instruments and products, promoting corrective actions on products
• Establish interaction with KOLs (Key Opinion Leaders), clinical experts, and technicians to enhance and strengthen the DIESSE image
• Maintain effective internal communication to ensure all relevant functions are informed and supported regarding product needs
• Provide training on DIESSE solutions (reagents, software, instruments) to the sales force
• Conduct demonstrations, presentations, and promotional activities for DIESSE solutions, both at DIESSE headquarters and at customer locations
• Support the updating of technical documentation necessary for the support of all product line solutions
• Participate in scientific days / events to strengthen the DIESSE image and promote products
• Contribute to the creation of promotional materials (presentations, brochures) and scientific documents (monographs) for the sales force

Required Skills :

• Degree or equivalent qualifications in scientific disciplines (Biological Sciences, Biotechnology, Laboratory Technician, CTF)
• Good knowledge of English (B2 level) and Italian (C2 level)
• Good knowledge of Office suite
• Knowledge of CRM Salesforce (nice to have)
• Preferable knowledge of the main dynamics of the IVD market

During the onboarding process, training will be provided on the specifics of DIESSE solutions.

We are looking for a willingness to learn and share knowledge, curiosity, and good interpersonal skills. The candidate should also possess strong problem-solving abilities, tenacity, organizational skills, and a good predisposition to teamwork, along with good communication and presentation skills.

Previous experience in diagnostic laboratories or a similar role in the sector will be considered a plus. Additionally, prior experience collaborating with commercial functions (Area Managers and / or salespeople) in managing pre-sales phases is preferred.

Preferable residence in the Veneto and / or Emilia Romagna regions.

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