Product Manager Rome and Vatican

City Wonders Ltd; Roma; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading tour operator is seeking a passionate and experienced Tour Destination Manager to oversee tour products in Rome and Vatican. The successful candidate will be responsible for negotiating with venues, managing product performance, and ensuring exceptional customer experiences. A strong background in travel management with 5 years of experience is required, along with exceptional analytical and communication skills.

Competenze

• 5 years experience in travel destination management or tour product development.
• Fluency in English and Italian required.
• Positive 'can do' attitude with a passion for travel.

Mansioni

• Research and identify opportunities for new and existing products.
• Build relationships with venues and vendors, negotiate deals.
• Analyze product performance based on customer satisfaction and profitability.

Conoscenze

Negotiating

Relationship Building

Analytical Skills

Communication

Problem Solving

Formazione

Bachelor's Degree

Master's Degree

Descrizione del lavoro

City Wonders is a leading tour operator which differentiates itself through innovation, unique products, quality, and unparalleled customer experiences in major European and Americas destinations. We seek a passionate and experienced Tour Destination Manager to oversee tour products in assigned destinations within Italy, with specific focus on Rome & Vatican.

The successful candidate will be self-motivated, persuasive, highly organized, analytical, a relationship builder, a good negotiator, and a creative problem solver.

What will you be responsible for every day in City Wonders?

Main Activities:

• Research and identify opportunities, including new products, tweaking existing products, and growth areas
• Build and maintain strong relationships with venues and vendors
• Negotiate deals with venues and vendors for optimal terms and economic conditions
• Onboard/update venues, vendors, and products within your territory
• Collaborate with team members and key stakeholders within the company
• Analyze product performance based on customer satisfaction, volume, profitability, and other metrics that are important to the company
• Work with the Purchasing Team to forecast and secure admission inventory for tour products in your territory
• Monitor product competitiveness in the marketplace
• Achieve or exceed revenue targets for products in your territory
• Keep a pulse on leisure travel trends that impact your territory and recommend necessary actions

Key Skills and Experience:

• 5 years prior experience in travel destination management or tour product development with a focus on tours and activities is required. Candidates without previous experience will not be considered.
• Passion to manage great travel products in your territory, including recommendations, initial calls, negotiating, contracting, onboarding, and performance
• Exceptional listening, relationship building, communication (both spoken and written), and presentation skills
• Strong analytical and negotiating skills
• Self-motivated and the ability to work both remotely and as part of a team
• Well organized with good time management skills
• Positive "can do" attitude with a passion for travel and tourism
• Fluency in English and Italian is required
• Bachelor's Degree is required; a master's degree is a plus.

Ability to travel within Italy, having your own car is a plus

Working hours & travel

This role is based in Rome. As part of the role, you will have flexible approach to working hours if the needs of the company are met. Your standard working hours are 40 hours per week. Travel within Italy will be required occasionally.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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