Process Improvement Specialist Intern - 2027

Amazon; Lombardia; In loco; EUR 18.000 - 22.000; Tempo pieno

Descrizione del lavoro

Amazon in Milan is offering a Process Improvement Specialist internship focused on safety, productivity and quality. You will run observations, audits and use AI tools to generate insights that drive improvements across the site.

Base salary is disclosed for a full-time position; this internship provides real responsibilities from day one, with data-driven projects and cross-site collaboration within the EU network.

Competenze

• Fluent English at C1 level or higher.
• Final/penultimate year student in business, supply chain, econ or similar.
• Analytical with advanced Excel (formulas, pivots, macros).
• Good communication with diverse stakeholders.
• Eligible for a full-time internship lasting 3–6 months.

Mansioni

• Plan and implement continuous improvement initiatives to innovate the driver experience.
• Use AI tools and data analytics to identify inefficiencies, automate tasks, and prototype solutions.
• Analyze feedback and use data to own and implement improvements at the site.
• Collaborate with station management and stakeholders to resolve issues.
• Audit processes for compliance and support decisions with analytics.

Conoscenze

English fluency

Advanced Excel

Stakeholder communication

Analytical thinking

Python/SQL understanding

Formazione

University degree in business, supply chain, transportation, economics

Penultimate or final year student

Strumenti

Excel

Minitab

JMP

MS Access

Python

SQL

Descrizione del lavoro

Description

There’s a universe of opportunity at Amazon.

At Amazon, your career doesn’t follow a straight line. It accelerates, twists, and challenges you in ways you never expected. From the moment you join, you’re part of something big: building products or services that reach millions and shaping how people live, work, and connect every day. This is where your ideas turn into real impact.

You’ll work with world class tools, global platforms, and systems built to operate at an extraordinary scale. You’ll move fast, experiment and launch solutions that matter. With endless opportunities to explore across teams and roles, you’ll learn quickly, apply what you know and discover skills you didn’t know existed. This is an environment

designed for builders who want to see the impact of their work in the world. Ready to start your adventure?

What’s in it for you?

An internship at Amazon means real responsibility from day one. You’ll build, test, and learn alongside people who want to see you succeed, while making an impact that reaches far beyond campus.

Key job responsibilities

Plan and implement continuous improvement initiatives designed to innovate the driver experience and make our processes more efficient

Use AI tools and data analytics to identify process inefficiencies, automate repetitive tasks, and prototype solutions

Analyse feedback and use data to own and implement process improvements at the site

Work with station management and other stakeholders to identify and solve process-related issues

Audit processes for compliance and work to close any gaps by supporting business decisions with analytics

A day in the life

As a Process Improvement Specialist, you will be at the forefront of making Amazon better – which means improving safety, productivity, and quality. Part of your role will involve running observations and audits to identify where processes could be enhanced. You will also use AI-powered tools to analyse data, generate insights, and accelerate the development of solutions — from automating reports to modelling the impact of process changes before implementation.

You will be based at one of our locations and accountable for positively influencing operational efficiency. If needed, you will carry out analysis at other local or national sites. On top of dealing with productivity and safety, you will have the opportunity to share best practices and ideas with our EU network. In this role, you will use data and AI to drive improvements and continue to grow our shipping capabilities.

Basic Qualifications

• Speak, write, and read fluently in English at C1 level or above
• Currently in your penultimate or final year and working towards a university degree in business, supply chain, transportation, economics or similar field
• Analytical skills with advanced level in Microsoft Excel (e.g., formulas, pivot tables, macros)
• Relevant fluency of communicating with a wide range of stakeholders, including your peers and leadership
• Eligible to complete a full-time internship lasting between 3 to 6 months.

Preferred Qualifications

• Relevant understanding in using AI or digital tools to support analysis, automation, or problem-solving
• Understanding of Lean, Six Sigma, and Kaizen techniques
• Understanding of scripting tool such as Python or SQL would be advantageous
• Proficiency with supporting tools (e.g., Minitab, JMP, MS Excel, and MS Access)

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The minimum gross base salary for this position is listed below. The base salary listed corresponds to working on a full-time basis. For part-time hours, the salary will be pro-rated.

Amazon's package may include further pay components where applicable. Your recruiting team will share final salary, depending on requirements.

In addition to statutory benefits, company supplementary benefits may apply subject to further terms.

See below the minimum gross base salary for this position:

Milan, ITA - 1,800.00 EUR Monthly