Process Improvement Specialist

Amazon; Trento; In loco; EUR 45.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading logistics company in Italy is seeking a Process Improvement Manager to enhance operational efficiency. In this role, you will implement process improvements and collaborate with various stakeholders. The ideal candidate has a degree in business or a related field and significant experience in data analysis and stakeholder communication. The company offers a dynamic environment with a focus on continuous learning.

Competenze

• Bachelor's degree in a relevant field required.
• Experience with data to influence decisions needed.
• Experience communicating with diverse stakeholders.

Mansioni

• Plan and implement continuous improvement initiatives.
• Audit processes for compliance and close gaps.
• Analyze feedback and implement process improvements.

Conoscenze

Data analysis

Stakeholder communication

Process improvement

Formazione

Degree in business, supply chain, transportation, or economics

Strumenti

MS Excel

Minitab

JMP

MS Access

Descrizione del lavoro

Overview

Job ID: 3095165 | Amazon Transport Belgium SRL

Amazon’s global last-mile operation is always evolving. As a Process Improvement Manager, you’ll streamline and elevate our processes. You’ll work with management teams to help us meet a number of operational goals, touching on topics including customer service and productivity. This dynamic role offers plenty of opportunities to continue learning every day.

Responsibilities

• Plan and implement continuous improvement initiatives designed to innovate the driver experience and make our processes more efficient
• Audit processes for compliance and work to close any gaps
• Analyse feedback and use data to own and implement process improvements at the site
• Work with station management and other stakeholders to identify and solve process-related issues

Day in the life

As a Process Improvement Manager, you’ll be at the forefront of making Amazon’s logistics better – which means improving safety, productivity, and quality. Part of your role will involve running observations and audits to identify where processes could be enhanced. Another part of your role will be recommending changes and using your project management and stakeholder management skills to put new processes in place. You’ll be based at one of our sites and accountable for positively influencing operational efficiency at the site. If needed, you will carry out analysis at other local or national sites. On top of dealing with productivity and safety, you’ll have the opportunity to share best practices and ideas with our EU network. In this role, you’ll use data to drive improvements and continue to grow our shipping capabilities.

Basic Qualifications

• A degree in business, supply chain, transportation, economics or a technical field
• Relevant experience in using data or anecdotal evidence to influence business decisions
• Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership

Preferred Qualifications

• Experience in Lean, Six Sigma and Kaizen techniques
• Experience with supporting tools (e.g., Minitab, JMP, MS Excel and MS Access)

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