Process Automation Specialist Jr - STAGE

Volkswagen Financial Services | Italy; Lombardia; Hybrid; EUR 10,000 - 12,000; Full time

Benefits offered by this job

Hybrid internship

Staff canteen

Job summary

Volkswagen Financial Services | Italy is offering a Hybrid internship in Process Automation for six months. The role provides hands-on experience with automation and AI technologies such as UiPath, Power Platform, and Copilot while learning BPM practices.

The intern will support development, testing, documentation, and maintenance of automations, collaborate with business teams, and contribute to continuous improvement. English proficiency required.

Qualifications

• Degree in Computer Science, IT, Engineering or related field.
• Basic knowledge of automation and AI concepts.
• Basic knowledge of Power Platform (Power Automate, Power Apps, Power BI).
• Basic programming knowledge (C#, .NET, Python, VB.NET, SQL).
• Strong understanding of process analysis and workflow design.

Responsibilities

• Develop and test automation workflows using UiPath and Power Platform tools.
• Develop and test AI agents using UiPath and Microsoft Copilot.
• Document business processes, technical analyses, and automation requirements.
• Collaborate with business teams to analyze processes and assess automation feasibility.
• Maintain and monitor existing automations and manage related tickets.
• Troubleshoot basic issues in automated processes.
• Contribute to continuous improvement of automation and AI solutions.
• Collaborate with HQ Robotics Team on RPA infrastructure issues/requests.
• Prepare and maintain reports and dashboards for monitoring.
• Stay updated on industry trends in BPM.

Skills

Automation concepts

AI concepts

Power Platform basics

Programming basics

Process analysis

English proficiency

Excel & PowerPoint

Education

Bachelor's degree in CS/Engineering or related field

Tools

UiPath

Power Platform

Microsoft Copilot

Job description

Job description

The Process Automation Intern supports the team in identifying, analyzing and implementing automation solutions aimed at improving efficiency and process quality.

The role offers the opportunity to gain hands-on experience with automation and AI technologies such as UiPath, Microsoft Power Platform and Microsoft Copilot, while contributing to automation initiatives and learning business process management practices.

Role and duty – core business

• Support the development and testing of automation workflows using UiPath and Microsoft Power Platform tools
• Support the development and testing of AI agents using UiPath and Microsoft Copilot
• Assist in documenting business processes, technical analyses, and automation requirements.
• Collaborate with business teams to analyze processes and assess the technical and economical automation feasibility
• Support the maintenance and monitoring of existing automations.
• Support the management of tickets opened by business users related to existing automations
• Assist in troubleshooting and resolving basic issues related to automated processes.
• Contribute to the continuous improvement of automation as well as AI-driven solutions
• Collaborate with HQ Robotics Team in case of issues/requests concerning the RPA infrastructure
• Support the preparation and maintenance of reports and dashboards for monitoring purposes.
• Stay updated on industry trends and best practices in business process management

Competences

• Degree in Computer Science, Information Technology, Engineering or related field
• Basic knowledge of automation and AI concepts
• Basic knowledge of Power Platform suite, in particular Power Automate, Power Apps and Power BI
• Basic programming knowledge such as C#, .NET, Python, VB.NET, SQL
• Strong understanding of process analysis, workflow design, and automation best practices
• Analytical, problem-solving, and communication skills
• Ability to work collaboratively in a fast-paced and agile environment
• Proficiency of English in both written and oral form
• Knowledge of Microsoft Excel and PowerPoint
• Ability to work independently and collaboratively in a team environment
• Ability to plan work

Personal flairs

• Passion for technology and innovation
• Open mind and curious
• Analytical, detailed oriented and organized
• Commitment to high standard quality
• Motivated and proactive approach to problem solving

We offer

• Hybrid internship
• 6 months
• € 1000/month + staff canteen