Presales Engineer

JR Italy; Vercelli; Remoto; EUR 40.000 - 80.000; Tempo pieno

Descrizione del lavoro

Join a forward-thinking company as a Presales Engineer, where you will play a pivotal role in supporting business development and enhancing customer relationships. This full-time remote position allows you to leverage your technical expertise to engage with partners, provide insightful feedback, and ensure effective product training. With a commitment to eco-friendly energy solutions, you'll be part of a team that values innovation and collaboration. If you are passionate about technology and eager to make a difference in the energy sector, this is the perfect opportunity for you.

Competenze

• Bachelor's degree or higher in science or engineering, preferably in electrical engineering.
• 3+ years of experience in customer communication and pre-sale technical support.

Mansioni

• Support business development by generating leads through workshops.
• Act as a technical expert during sales pitches and meetings.

Conoscenze

Customer Communication

Technical Support

Problem Solving

Team Collaboration

Technical Knowledge

Fluency in English

Fluency in Italian

Formazione

Bachelor's Degree in Science or Engineering

Descrizione del lavoro

The provided job description is generally well-structured and informative, but it can be improved for clarity and consistency in formatting. Minor adjustments include correcting typos, standardizing the use of bold tags, and enhancing readability by properly structuring lists and sections. Here is a refined version:

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• EcoFlow was born out of the dream of a group of battery engineers in 2017. Amid the global transition towards renewable energy, we lead the way forward with industry-leading portable power products, solar technology, and smart home energy solutions.
• EcoFlow Europe is now actively participating in the innovation of residential energy storage and use technology, bringing Smart, Flexible, and Reliable residential power solutions to thousands of homes.

Our Vision:

Our vision is to power a new world. It's a call to the future—an aspirational, technology-driven, eco-friendly future shared by everyone.

Our Mission:

Our mission from day one is to provide smart and eco-friendly energy solutions for individuals, families, and society at large. We are, were, and will continue to be a reliable and trusted energy companion for users around the world.

Your career with us:

At EcoFlow, we are all innovators with diverse backgrounds, skill sets, interests, and needs, united in the mission to Power a New World. Here, you will:

• Find reliable peers, savvy mentors, and see new career perspectives;
• Meet new challenges, solution possibilities, and chances to showcase your skills;
• Grow wider, faster, and become outstanding.

We're now looking for a Presales Engineer. This position is full-time and remote from Italy.

• Support business development in generating more leads through roadshows or workshops.
• Act as the technical expert during sales pitches and meetings by handling all technical communication and introduction of solutions.
• Build and maintain relationships with EcoFlow partners. You build trust thanks to your in-depth technical knowledge as well as understanding of client requirements.
• Prepare technical materials/presentation slide decks required for pre-sale support.
• Ensure all business partners of EcoFlow understand the key USPs of EcoFlow products & services through effective product training and close interaction.
• Collect valuable feedback & insights from clients and partners and work closely with the R&D team to continuously improve EcoFlow products.
• Provide insights and suggestions based on your technical know-how, helping partners to customize solutions for commercial success.

Your profile includes:

• Bachelor's degree or higher in science or engineering. Electrical engineering, electro-mechanical equipment, or related fields are preferred.
• At least 3 years of experience in customer communication and pre-sale technical support roles. A minimum of 3 years working experience in the Residential Energy Storage industry is preferred.
• Strong self-drive and proactiveness, able to work independently as well as in teams across diverse departments.
• Excellent communication skills, enjoys customer-facing roles, and is comfortable delivering training to groups.
• Ability to listen and understand customer needs, as well as think and find solutions independently.
• A natural interest or passion for this industry is a big plus. Willingness to continuously learn and the capability to grasp new and complex information quickly in a rapidly changing environment.
• Fluency in English and Italian is necessary; knowledge of other languages such as French, Polish, Dutch, etc., is a plus.