Presales Engineer

JR Italy; Roma; Remoto; EUR 40.000 - 80.000; Tempo pieno

Descrizione del lavoro

Join a forward-thinking company as a Presales Engineer, where your expertise will help shape the future of residential energy solutions. In this full-time remote role, you will support business development, act as the technical expert in sales pitches, and build strong relationships with partners. Your contributions will directly impact the innovation of eco-friendly energy solutions, making a difference in homes across Italy. If you are passionate about technology and enjoy customer-facing roles, this is the perfect opportunity to grow your career in a dynamic and supportive environment.

Competenze

• 3+ years in customer communication and pre-sale technical support.
• Bachelor's degree in science or engineering preferred.

Mansioni

• Support business development by generating leads through workshops.
• Act as a technical expert during sales pitches and meetings.

Conoscenze

Customer Communication

Technical Support

Problem Solving

Presentation Skills

Team Collaboration

Formazione

Bachelor's Degree in Engineering

Master's Degree in Engineering

Descrizione del lavoro

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• EcoFlow was born out of the dream of a group of battery engineers in 2017. Amid the global transition towards renewable energy, we lead the way forward with industry-leading portable power products, solar technology, and smart home energy solutions.
• EcoFlow Europe is now actively participating in the innovation of residential energy storage and use technology, bringing Smart, Flexible, and Reliable residential power solutions to thousands of homes.

Our Vision:

Our vision is to power a new world. It's a call to the future—an aspirational, technology-driven, eco-friendly future shared by everyone.

Our Mission:

Our mission from day one is to provide smart and eco-friendly energy solutions for individuals, families, and society at large. We are, were, and will continue to be a reliable and trusted energy companion for users around the world.

Your career with us:

At EcoFlow, we are all innovators with diverse backgrounds, skill sets, interests, and needs, united in the mission to Power a New World. Here, you will:

• Find reliable peers, savvy mentors, and see new career perspectives;
• Meet new challenges, solution possibilities, and chances to showcase your skills;
• See wider, grow faster, and become outstanding.

We're now looking for a Presales Engineer. This position is full-time and remote from Italy.

• Support business development by generating more leads through roadshows or workshops.
• Act as the technical expert during sales pitches and meetings by handling all technical communication and introducing solutions.
• Build and maintain relationships with EcoFlow partners. You build trust through your in-depth technical knowledge and understanding of client requirements.
• Prepare technical materials and presentation slide decks required for pre-sale support.
• Ensure all business partners of EcoFlow have a clear understanding of the key USPs of EcoFlow products & services through effective product training and close interaction.
• Collect valuable feedback & insights from clients and partners and work closely with the R&D team to continuously improve EcoFlow products.
• Provide insights and suggestions based on your technical know-how, helping partners to customize solutions for commercial success.

Your profile includes:

• Bachelor's degree or higher in science or engineering. Electrical engineering, electro-mechanical equipment, or related fields are preferred.
• At least 3 years of experience in customer communication and pre-sale technical support roles. A minimum of 3 years working experience in the Residential Energy Storage industry is preferred.
• Strong self-drive and proactiveness, able to work independently as well as in team settings across diverse departments.
• Excellent communication skills, enjoys customer-facing roles, and is comfortable delivering training to groups.
• Ability to listen and understand customer needs, and to think and find solutions independently.
• A natural interest or passion for this industry is a big plus, along with a willingness to continuously learn and the capability to grasp new and complex information quickly in a rapidly changing environment.
• Fluency in English and Italian is necessary; knowledge of other languages like French, Polish, Dutch, etc., is a plus.