Presales Engineer

JR Italy; Reggio Emilia; Remoto; EUR 40.000 - 80.000; Tempo pieno

Descrizione del lavoro

An innovative company is seeking a dynamic Presales Engineer to join their team. In this full-time remote role, you will leverage your technical expertise to support business development, build strong relationships with partners, and contribute to the continuous improvement of energy solutions. Your passion for technology and customer communication will be key as you engage with clients, provide training, and ensure a deep understanding of product offerings. This is a unique opportunity to be part of a forward-thinking firm dedicated to powering a sustainable future.

Competenze

• Bachelor's degree in science or engineering, preferably electrical engineering.
• 3+ years of experience in pre-sale technical support.

Mansioni

• Support business development through roadshows and workshops.
• Act as a technical expert during sales pitches and meetings.

Conoscenze

Customer Communication

Technical Support

Problem Solving

Self-Drive

Communication Skills

Fluency in English

Fluency in Italian

Formazione

Bachelor's degree in Science or Engineering

Descrizione del lavoro

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• EcoFlow was born out of the dream of a group of battery engineers in 2017. Amid the global transition towards renewable energy, we lead the way forward with industry-leading portable power products, solar technology, and smart home energy solutions.
• EcoFlow Europe is now actively participating in the innovation of residential energy storage and use technology, bringing Smart, Flexible and Reliable residential power solutions to thousands of homes.

Our Vision:

Our vision is to power a new world. It's a call to the future—an aspirational, technology-driven, eco-friendly future shared by everyone.

Our Mission:

Our mission from day one is to provide smart and eco-friendly energy solutions for individuals, families, and society at large. We are, were, and will continue to be a reliable and trusted energy companion for users around the world.

Your career with us:

At EcoFlow, we are all innovators with a diverse set of backgrounds, skill sets, interests and needs, united in the mission to Power a New World. Here, you will:

• Find reliable peers, savvy mentors and see new career perspectives;
• Meet new challenges, solution possibilities and chances to show yourself;
• See wider, grow faster and to be outstanding.

We're now looking for a Presales Engineer, this position is full-time and remote from Italy.

• Support business development in generating more leads through roadshows or workshops.
• Act as the technical expert during sales pitches and meetings by handling all technical communication and introduction of solutions.
• Build and maintain relationships with EcoFlow partners. You build trust thanks to your in-depth technical knowledge as well as understanding of client requirements.
• Prepare technical materials/presentation slide deck required for pre-sale support.
• Via effective product training and close interaction, ensure all business partners of EcoFlow have a clear understanding of the key USPs of EcoFlow products & services.
• Collect valuable feedback & insights from clients and partners and work closely with R&D team to continuously improve EcoFlow products.
• Provide insights and suggestions based on your technical know-how, help partners to customize solutions in order for them to achieve commercial success.

Your profile includes:

• Bachelor's degree or above with a major in science or engineering. Electrical engineering, electro-mechanical equipment, or related fields are preferred.
• At least 3 years of experience in customer communication and pre-sale technical support roles. A minimum of 3 years working experience in the Residential Energy Storage industry field is preferred.
• Strong self-drive and proactiveness, able to work independently as well as team work spirit across diverse teams & departments.
• Great communication skills, enjoys customer facing, comfortable speaking or delivering training to a group.
• Ability to listen and understand customer needs as well as the ability to think and find solutions independently.
• Natural interest or passion in this industry is a huge plus, willingness to continuously learn, capability to grasp new and complex information and knowledge in a rapid changing environment.
• Fluency in English and Italian is a necessity, other language skills such as French, Polish, Dutch are a plus.