Presales Engineer

JR Italy; Prato; Remoto; EUR 40.000 - 80.000; Tempo pieno

Descrizione del lavoro

Join a forward-thinking company as a Presales Engineer and be part of a diverse team dedicated to powering a sustainable future. This role offers the chance to showcase your technical expertise while supporting business development through engaging workshops and presentations. You will build lasting relationships with partners, ensuring they understand the unique selling points of innovative energy solutions. If you are passionate about renewable energy and possess strong communication skills, this opportunity is perfect for you to grow and make a significant impact in the industry.

Competenze

• 3+ years in customer communication and pre-sale technical support.
• Self-driven and proactive with excellent communication skills.

Mansioni

• Support business development through roadshows and workshops.
• Act as the technical expert during sales pitches and meetings.

Conoscenze

Customer Communication

Technical Support

Problem Solving

Communication Skills

Team Collaboration

Formazione

Bachelor's Degree in Science or Engineering

Descrizione del lavoro

Job Description for Presales Engineer (Remote from Italy)

EcoFlow is a company born out of the dream of battery engineers in 2017, leading the way in portable power products, solar technology, and smart home energy solutions amid the global shift towards renewable energy.

Our Vision: To power a new, sustainable world driven by innovative technology.

Our Mission: To provide smart, eco-friendly energy solutions for individuals, families, and society, remaining a trusted energy partner worldwide.

Your Career with Us: Join a diverse team of innovators committed to Powering a New World. We offer reliable peers, mentorship, new challenges, and opportunities for growth.

Position: Presales Engineer (Full-time, Remote from Italy)

• Support business development through roadshows and workshops.
• Act as the technical expert during sales pitches and meetings, handling all technical communications and solution introductions.
• Build and maintain relationships with partners, establishing trust through deep technical knowledge and understanding client needs.
• Prepare technical materials and presentation decks for pre-sale support.
• Conduct product training and interactions to ensure partners understand EcoFlow’s USPs.
• Gather feedback from clients and partners, working with R&D to improve products.
• Assist partners in customizing solutions for commercial success based on your technical expertise.

Your Profile:

• Bachelor's degree or higher in science or engineering (Electrical engineering, electro-mechanical, or related fields preferred).
• At least 3 years of experience in customer communication and pre-sale technical support, preferably in the Residential Energy Storage industry.
• Self-driven, proactive, able to work independently and collaboratively across teams.
• Excellent communication skills, comfortable with customer-facing roles and group training.
• Ability to understand customer needs and find solutions independently.
• Passion for the industry, quick learner, capable of grasping complex information rapidly.
• Fluent in English and Italian; additional languages like French, Polish, Dutch are a plus.