Presales Engineer

JR Italy; Monza; Remoto; EUR 40.000 - 80.000; Tempo pieno

Descrizione del lavoro

Join a forward-thinking company as a Presales Engineer, where your technical expertise will drive innovation in the residential energy sector. In this full-time remote role, you'll support business development and enhance client relationships through your deep understanding of energy solutions. Collaborate with diverse teams to prepare technical materials and provide training, ensuring partners grasp the unique selling points of our products. If you're passionate about eco-friendly technology and eager to make a difference, this opportunity is perfect for you.

Competenze

• Bachelor's degree in science or engineering, preferably in electrical engineering.
• 3+ years in customer communication and pre-sale technical support.

Mansioni

• Support business development through roadshows and workshops.
• Act as a technical expert during sales pitches and meetings.

Conoscenze

Customer Communication

Technical Support

Problem Solving

Self-Drive

Communication Skills

Fluency in English

Fluency in Italian

Formazione

Bachelor's degree in Science or Engineering

Descrizione del lavoro

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• EcoFlow was born out of the dream of a group of battery engineers in 2017. Amid the global transition towards renewable energy, we lead the way forward with industry-leading portable power products, solar technology, and smart home energy solutions.
• EcoFlow Europe is now actively participating in the innovation of residential energy storage and use technology, bringing Smart, Flexible, and Reliable residential power solutions to thousands of homes.

Our Vision:

Our vision is to power a new world. It's a call to the future—an aspirational, technology-driven, eco-friendly future shared by everyone.

Our Mission:

Our mission from day one is to provide smart and eco-friendly energy solutions for individuals, families, and society at large. We are, were, and will continue to be a reliable and trusted energy companion for users around the world.

Your career with us:

At EcoFlow, we are all innovators with a diverse set of backgrounds, skill sets, interests, and needs, united in the mission to Power a New World. Here, you will:

• Find reliable peers, savvy mentors, and see new career perspectives;
• Meet new challenges, solution possibilities, and chances to showcase your skills;
• See wider, grow faster, and be outstanding.

We're now looking for a Presales Engineer. This position is full-time and remote from Italy.

Responsibilities:

• Support business development in generating more leads through roadshows or workshops.
• Act as the technical expert during sales pitches and meetings by handling all technical communication and introduction of solutions.
• Build and maintain relationships with EcoFlow partners. You build trust thanks to your in-depth technical knowledge as well as understanding of client requirements.
• Prepare technical materials/presentation slide decks required for pre-sale support.
• Ensure all business partners of EcoFlow have a clear understanding of the key USPs of EcoFlow products & services through effective product training and close interaction.
• Collect valuable feedback & insights from clients and partners and work closely with R&D to continuously improve EcoFlow products.
• Provide insights and suggestions based on your technical know-how, helping partners to customize solutions for commercial success.

Your profile includes:

• Bachelor's degree or above in science or engineering. Electrical engineering, electro-mechanical equipment, or related fields are preferred.
• At least 3 years of experience in customer communication and pre-sale technical support roles. Experience in the Residential Energy Storage industry is preferred.
• Strong self-drive and proactiveness, able to work independently and collaboratively across teams.
• Excellent communication skills, comfortable with customer-facing roles and delivering group training.
• Ability to listen and understand customer needs and independently find solutions.
• Passion for the industry, willingness to learn continuously, and ability to grasp new, complex information quickly.
• Fluency in English and Italian is a necessity; additional languages such as French, Polish, or Dutch are a plus.