Presales Engineer

JR Italy; Lucca; Remoto; EUR 40.000 - 80.000; Tempo pieno

Descrizione del lavoro

An innovative firm is seeking a Presales Engineer to join their remote team in Italy. This role focuses on supporting business development through technical expertise and relationship building with partners. You will prepare technical materials, conduct product training, and gather feedback to enhance product offerings. The ideal candidate is proactive, customer-focused, and possesses strong communication skills. Join a mission-driven company dedicated to providing eco-friendly energy solutions and make a significant impact in the industry.

Competenze

• 3+ years in customer communication and pre-sales technical support.
• Proficient in understanding client needs and developing solutions.

Mansioni

• Support business development through events and workshops.
• Serve as a technical expert during sales meetings.

Conoscenze

Customer Communication

Technical Support

Problem Solving

Proactive Mindset

Team Collaboration

Formazione

Bachelor's degree in Science or Engineering

Higher degree in Electrical Engineering

Descrizione del lavoro

Job Description: Presales Engineer (Remote, Italy)

EcoFlow, founded in 2017 by battery engineers, is a leader in portable power products, solar technology, and smart home energy solutions, committed to a sustainable future.

Our Vision: To power a new, eco-friendly world through innovative technology.

Our Mission: To provide smart, eco-friendly energy solutions globally, serving as a reliable energy partner.

Career Opportunities: Join our diverse team to find mentorship, new challenges, and growth opportunities as we aim to 'Power a New World'.

Position: Presales Engineer (Full-time, Remote from Italy)

1. Support business development through events like roadshows and workshops.
2. Serve as a technical expert during sales meetings, handling technical communication and solution presentation.
3. Build and maintain relationships with partners, demonstrating in-depth technical knowledge and understanding client needs.
4. Prepare technical materials and presentation decks for pre-sale support.
5. Ensure partners understand EcoFlow's USPs through product training and interaction.
6. Gather feedback from clients and partners, collaborating with R&D to enhance products.
7. Provide insights and assist partners in customizing solutions for commercial success.

Candidate Profile:

• Bachelor's degree or higher in science or engineering, preferably in electrical engineering or related fields.
• Minimum 3 years in customer communication and pre-sales technical support, with experience in Residential Energy Storage preferred.
• Proactive, independent, and team-oriented with strong communication skills.
• Customer-focused with the ability to understand needs and develop solutions.
• Passionate about the industry, quick learner, and adaptable to rapid changes.
• Fluent in English and Italian; additional languages like French, Polish, or Dutch are a plus.