Presales Engineer

JR Italy; Lodi; Remoto; EUR 40.000 - 80.000; Tempo pieno

Descrizione del lavoro

An innovative company is seeking a dedicated Presales Engineer to join their team. In this full-time remote role, you will play a critical part in supporting business development by generating leads and acting as the technical expert during sales interactions. This position offers a unique opportunity to work with cutting-edge energy solutions while building relationships with partners and clients. If you are passionate about technology and have a strong background in customer communication and technical support, this role could be the perfect fit for you. Join a team that values innovation and collaboration, and help power a new world.

Competenze

• 3+ years of experience in pre-sale technical support, preferably in Residential Energy Storage.
• Strong communication skills and ability to work independently and in teams.

Mansioni

• Support business development by generating leads through roadshows and workshops.
• Serve as the technical expert during sales pitches and meetings.

Conoscenze

Customer Communication

Technical Support

Problem Solving

Project Management

Fluency in English

Fluency in Italian

Formazione

Bachelor's Degree in Science or Engineering

Descrizione del lavoro

The provided job description is generally well-structured and informative, but it can be improved for better readability and clarity. Minor formatting adjustments are needed to enhance user engagement, and some content can be streamlined to remove redundancies and correct typos. Here is a refined version:

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• EcoFlow was born out of the dream of a group of battery engineers in 2017. Amid the global transition towards renewable energy, we lead the way forward with industry-leading portable power products, solar technology, and smart home energy solutions.
• EcoFlow Europe is actively participating in the innovation of residential energy storage and usage technology, bringing Smart, Flexible, and Reliable residential power solutions to thousands of homes.

Our Vision:

Our vision is to power a new world—a future driven by technology, eco-friendliness, and shared aspirations.

Our Mission:

From day one, our mission has been to provide smart and eco-friendly energy solutions for individuals, families, and society at large. We aim to be a reliable and trusted energy partner worldwide.

Your career with us:

At EcoFlow, we are all innovators with diverse backgrounds, skills, interests, and needs, united in the mission to Power a New World. Here, you will:

• Find reliable peers, savvy mentors, and new career perspectives;
• Meet new challenges and opportunities to showcase your skills;
• Grow faster and stand out.

We are currently looking for a Presales Engineer. This is a full-time position, remote from Italy.

• Support business development by generating leads through roadshows or workshops.
• Serve as the technical expert during sales pitches and meetings, handling all technical communication and solution introductions.
• Build and maintain relationships with EcoFlow partners, earning trust through your technical expertise and understanding of client needs.
• Prepare technical materials and presentation decks for pre-sale support.
• Provide product training and ensure business partners understand the key USPs of EcoFlow products and services.
• Gather feedback and insights from clients and partners, collaborating with R&D to improve products.
• Help partners customize solutions to achieve commercial success based on your technical knowledge.

Your profile includes:

• Bachelor's degree or higher in science or engineering; electrical engineering, electro-mechanical fields preferred.
• At least 3 years of experience in customer communication and pre-sale technical support, with experience in the Residential Energy Storage industry preferred.
• Strong self-drive and proactiveness, ability to work independently and in teams.
• Excellent communication skills, comfortable with customer-facing roles and group training.
• Ability to listen, understand customer needs, and find solutions independently.
• Passion for the industry, willingness to learn, and ability to grasp complex information quickly.
• Fluency in English and Italian is essential; additional languages like French, Polish, Dutch are a plus.