Presales Engineer

JR Italy; Latina; Remoto; EUR 40.000 - 80.000; Tempo pieno

Descrizione del lavoro

An innovative company is seeking a dedicated Presales Engineer to join their mission of providing eco-friendly energy solutions. This full-time remote position from Italy offers the opportunity to work with cutting-edge technology and engage with diverse clients. You will support business development, act as a technical expert, and build strong relationships with partners. The ideal candidate will have a background in engineering, excellent communication skills, and a passion for the energy sector. Join a forward-thinking team and contribute to a sustainable future.

Competenze

• 3+ years in customer communication and pre-sale technical support roles.
• Strong self-drive and excellent communication skills.

Mansioni

• Support business development by generating leads through workshops.
• Act as a technical expert during sales pitches and meetings.

Conoscenze

Customer Communication

Pre-sale Technical Support

Problem Solving

Technical Knowledge

Communication Skills

Team Collaboration

Formazione

Bachelor's Degree in Science or Engineering

Descrizione del lavoro

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• EcoFlow was born out of the dream of a group of battery engineers in 2017. Amid the global transition towards renewable energy, we lead the way forward with industry-leading portable power products, solar technology, and smart home energy solutions.
• EcoFlow Europe is now actively participating in the innovation of residential energy storage and use technology, bringing Smart, Flexible, and Reliable residential power solutions to thousands of homes.

Our Vision:

Our vision is to power a new world. It's a call to the future—an aspirational, technology-driven, eco-friendly future shared by everyone.

Our Mission:

Our mission from day one is to provide smart and eco-friendly energy solutions for individuals, families, and society at large. We are, were, and will continue to be a reliable and trusted energy companion for users around the world.

Your career with us:

At EcoFlow, we are all innovators with a diverse set of backgrounds, skill sets, interests, and needs, united in the mission to Power a New World. Here, you will:

• Find reliable peers, savvy mentors, and see new career perspectives;
• Meet new challenges, solution possibilities, and chances to show yourself;
• See wider, grow faster, and to be outstanding.

We're now looking for a Presales Engineer. This position is full-time and remote from Italy.

Responsibilities include:

• Support business development in generating more leads through roadshows or workshops.
• Act as the technical expert during sales pitches and meetings by handling all technical communication and introduction of solutions.
• Build and maintain relationships with EcoFlow partners. You build trust thanks to your in-depth technical knowledge as well as understanding of client requirements.
• Prepare technical materials/presentation slide decks required for pre-sale support.
• Ensure all business partners of EcoFlow have a clear understanding of the key USPs of EcoFlow products & services through effective product training and close interaction.
• Collect valuable feedback & insights from clients and partners and work closely with R&D team to continuously improve EcoFlow products.
• Provide insights and suggestions based on your technical know-how, helping partners to customize solutions for commercial success.

Your profile includes:

• Bachelor's degree or above in science or engineering. Electrical engineering, electro-mechanical equipment, or related fields are preferred.
• At least 3 years of experience in customer communication and pre-sale technical support roles. A minimum of 3 years working experience in the Residential Energy Storage industry is preferred.
• Strong self-drive and proactiveness, able to work independently as well as in a team across diverse departments.
• Excellent communication skills, enjoys customer-facing roles, comfortable delivering training to groups.
• Ability to listen and understand customer needs, as well as think and find solutions independently.
• Natural interest or passion in this industry is a plus, along with willingness to learn continuously, and the capability to grasp new and complex information quickly in a rapidly changing environment.
• Fluency in English and Italian is necessary; additional languages such as French, Polish, Dutch are a plus.