Presales Engineer

JR Italy; La Spezia; Remoto; EUR 40.000 - 80.000; Tempo pieno

Descrizione del lavoro

An innovative company is seeking a motivated Presales Engineer to join their remote team in Italy. In this role, you will leverage your technical expertise to support business development and foster relationships with partners. You will be responsible for delivering technical presentations, conducting product training, and gathering client feedback to enhance product offerings. This position offers a unique opportunity to work independently while collaborating with a dynamic team, all while contributing to eco-friendly energy solutions. If you're passionate about technology and eager to make an impact, this role is perfect for you.

Competenze

• 3+ years in customer communication and pre-sale technical support roles.
• Strong self-drive and excellent communication skills.

Mansioni

• Support business development by generating leads through workshops.
• Act as a technical expert during sales pitches and meetings.
• Prepare technical materials for pre-sale support.

Conoscenze

Customer Communication

Technical Support

Problem Solving

Proactiveness

Fluency in English

Fluency in Italian

Formazione

Bachelor's degree in Science or Engineering

Descrizione del lavoro

The provided job description is detailed and covers the company's background, vision, mission, and the specific responsibilities and profile for the Presales Engineer role. However, the formatting can be improved for better readability, and some content could be streamlined to enhance clarity and focus. Minor adjustments to HTML tags will help structure the content more effectively, removing unnecessary repetitions and irrelevant details. Below is a refined version with improved formatting:

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• EcoFlow was born out of the dream of a group of battery engineers in 2017. Amid the global transition towards renewable energy, we lead the way forward with industry-leading portable power products, solar technology, and smart home energy solutions.
• EcoFlow Europe is actively participating in the innovation of residential energy storage and use technology, bringing Smart, Flexible, and Reliable residential power solutions to thousands of homes.

Our Vision:

Our vision is to power a new world. It's a call to the future—an aspirational, technology-driven, eco-friendly future shared by everyone.

Our Mission:

Our mission from day one is to provide smart and eco-friendly energy solutions for individuals, families, and society at large. We are, were, and will continue to be a reliable and trusted energy partner worldwide.

Your career with us:

At EcoFlow, we are all innovators with diverse backgrounds, skills, interests, and needs, united in the mission to Power a New World. Here, you will:

• Find reliable peers, savvy mentors, and new career perspectives;
• Meet new challenges, explore solutions, and showcase your abilities;
• Grow faster and stand out.

We are currently looking for a Presales Engineer. This is a full-time position, remote from Italy.

• Support business development by generating leads through roadshows or workshops.
• Act as the technical expert during sales pitches and meetings, handling all technical communication and solution introductions.
• Build and maintain relationships with EcoFlow partners, establishing trust through your technical expertise and understanding of client requirements.
• Prepare technical materials and presentation slide decks for pre-sale support.
• Ensure all business partners understand the key USPs of EcoFlow products & services through effective product training and close interaction.
• Gather feedback and insights from clients and partners, working closely with R&D to improve products.
• Provide insights and suggestions based on your technical knowledge, assisting partners in customizing solutions for commercial success.

Your profile includes:

• Bachelor's degree or higher in science or engineering; electrical engineering, electro-mechanical equipment, or related fields preferred.
• At least 3 years of experience in customer communication and pre-sale technical support roles, with a preference for experience in the Residential Energy Storage industry.
• Strong self-drive and proactiveness, capable of working independently and collaboratively across teams.
• Excellent communication skills, comfortable with customer-facing roles and delivering group training.
• Ability to understand customer needs and find solutions independently.
• Passion for the industry, willingness to learn continuously, and capacity to grasp new, complex information quickly.
• Fluency in English and Italian is essential; additional languages such as French, Polish, Dutch are a plus.