Presales Engineer

JR Italy; Caserta; Remoto; EUR 40.000 - 80.000; Tempo pieno

Descrizione del lavoro

Join a forward-thinking company as a Presales Engineer, where you'll leverage your technical expertise to drive business development and support sales efforts. In this full-time remote role, you will engage with partners, deliver training, and ensure a clear understanding of innovative energy solutions. With a focus on customer communication and problem-solving, you will play a vital role in shaping the future of residential energy storage. If you're passionate about technology and eager to make an impact, this opportunity is perfect for you.

Competenze

• 3+ years in customer communication and pre-sale technical support.
• Bachelor's degree in Electrical Engineering or related fields preferred.

Mansioni

• Support business development through roadshows and workshops.
• Act as a technical expert during sales pitches and meetings.
• Build and maintain relationships with partners.

Conoscenze

Customer Communication

Technical Support

Problem Solving

Training Delivery

Fluency in English

Fluency in Italian

Formazione

Bachelor's degree in Science or Engineering

Descrizione del lavoro

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• EcoFlow was born out of the dream of a group of battery engineers in 2017. Amid the global transition towards renewable energy, we lead the way forward with industry-leading portable power products, solar technology, and smart home energy solutions.
• EcoFlow Europe is now actively participating in the innovation of residential energy storage and use technology, bringing Smart, Flexible, and Reliable residential power solutions to thousands of homes.

Our Vision:

Our vision is to power a new world. It's a call to the future—an aspirational, technology-driven, eco-friendly future shared by everyone.

Our Mission:

Our mission from day one is to provide smart and eco-friendly energy solutions for individuals, families, and society at large. We are, were, and will continue to be a reliable and trusted energy companion for users around the world.

Your career with us:

At EcoFlow, we are all innovators with a diverse set of backgrounds, skill sets, interests, and needs, united in the mission to Power a New World. Here, you will:

• Find reliable peers, savvy mentors, and see new career perspectives;
• Meet new challenges, solution possibilities, and chances to show yourself;
• See wider, grow faster, and be outstanding.

We're now looking for a Presales Engineer. This position is full-time and remote from Italy.

• Support business development in generating more leads through roadshows or workshops.
• Act as the technical expert during sales pitches and meetings by handling all technical communication and introduction of solutions.
• Build and maintain relationships with EcoFlow partners. You build trust thanks to your in-depth technical knowledge as well as understanding of client requirements.
• Prepare technical materials/presentation slide decks required for pre-sale support.
• Ensure all business partners of EcoFlow have a clear understanding of the key USPs of EcoFlow products & services through effective product training and close interaction.
• Collect valuable feedback & insights from clients and partners and work closely with R&D team to continuously improve EcoFlow products.
• Provide insights and suggestions based on your technical know-how, helping partners to customize solutions for commercial success.

Your profile includes:

• Bachelor's degree or above in science or engineering. Electrical engineering, electro-mechanical equipment, or related fields are preferred.
• At least 3 years of experience in customer communication and pre-sale technical support roles. A minimum of 3 years working experience in the Residential Energy Storage industry is preferred.
• Strong self-drive and proactiveness, able to work independently as well as in a team across diverse departments.
• Excellent communication skills, enjoys customer-facing roles, and is comfortable delivering training to groups.
• Ability to listen and understand customer needs, as well as think and find solutions independently.
• Natural interest or passion in this industry is a huge plus, along with willingness to continuously learn and the capability to grasp new and complex information quickly.
• Fluency in English and Italian is necessary; knowledge of other languages such as French, Polish, Dutch is a plus.