Presales Engineer

JR Italy; Cagliari; Remoto; EUR 40.000 - 80.000; Tempo pieno

Descrizione del lavoro

Join a forward-thinking company as a Presales Engineer and help power a new world with innovative energy solutions. In this full-time remote role, you'll leverage your technical expertise to support business development, engage with partners, and ensure clients understand the unique selling points of cutting-edge products. Collaborate with diverse teams while enjoying opportunities for growth and development in a rapidly evolving industry. If you're passionate about renewable energy and thrive in dynamic environments, this role is perfect for you!

Competenze

• 3+ years in customer communication and pre-sale technical support roles.
• Strong self-drive and excellent communication skills.

Mansioni

• Support business development and generate leads through workshops.
• Act as a technical expert during sales pitches and meetings.
• Build relationships with partners and provide product training.

Conoscenze

Customer Communication

Technical Support

Problem Solving

Presentation Skills

Team Collaboration

Fluency in English

Fluency in Italian

Formazione

Bachelor's Degree in Science or Engineering

Descrizione del lavoro

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• EcoFlow was born out of the dream of a group of battery engineers in 2017. Amid the global transition towards renewable energy, we lead the way forward with industry-leading portable power products, solar technology, and smart home energy solutions.
• EcoFlow Europe is now actively participating in the innovation of residential energy storage and use technology, bringing Smart, Flexible, and Reliable residential power solutions to thousands of homes.

Our Vision:

Our vision is to power a new world. It's a call to the future—an aspirational, technology-driven, eco-friendly future shared by everyone.

Our Mission:

Our mission from day one is to provide smart and eco-friendly energy solutions for individuals, families, and society at large. We are, were, and will continue to be a reliable and trusted energy partner for users worldwide.

Your career with us:

At EcoFlow, we are all innovators with diverse backgrounds, skill sets, interests, and needs, united in the mission to Power a New World. Here, you will:

• Find reliable peers, savvy mentors, and see new career perspectives;
• Meet new challenges, solution possibilities, and chances to showcase your skills;
• Grow wider, develop faster, and become outstanding.

We're now looking for a Presales Engineer. This position is full-time and remote from Italy.

• Support business development by generating more leads through roadshows or workshops.
• Act as the technical expert during sales pitches and meetings, handling all technical communication and solution introductions.
• Build and maintain relationships with EcoFlow partners, establishing trust through your in-depth technical knowledge and understanding of client requirements.
• Prepare technical materials and presentation slide decks for pre-sale support.
• Ensure all business partners understand the key USPs of EcoFlow products & services through effective product training and close interaction.
• Collect valuable feedback and insights from clients and partners, working closely with the R&D team to improve EcoFlow products continuously.
• Provide insights and suggestions based on your technical expertise, helping partners customize solutions for commercial success.

Your profile includes:

• Bachelor's degree or higher in science or engineering; majors in electrical engineering, electro-mechanical equipment, or related fields are preferred.
• At least 3 years of experience in customer communication and pre-sale technical support roles, with a preference for experience in the Residential Energy Storage industry.
• Strong self-drive and proactiveness, able to work independently and collaboratively across diverse teams and departments.
• Excellent communication skills, comfortable with customer-facing interactions and delivering group training.
• Ability to listen to and understand customer needs, and to think independently to find solutions.
• Natural interest or passion for this industry is a plus, along with a willingness to learn continuously and quickly grasp new and complex information in a rapidly changing environment.
• Fluency in English and Italian is essential; additional languages such as French, Polish, or Dutch are a plus.