Presales Engineer

JR Italy; Biella; Remoto; EUR 35.000 - 60.000; Tempo pieno

Descrizione del lavoro

An innovative company is seeking a dynamic Presales Engineer to join their remote team in Italy. This role involves supporting business development, acting as a technical expert during sales interactions, and fostering relationships with partners. Ideal candidates will have a strong background in engineering or science, with at least three years of experience in customer-facing technical roles. You will thrive in a fast-paced environment, leveraging your communication skills to deliver effective training and insights. Join a forward-thinking organization committed to providing eco-friendly energy solutions and make a significant impact in the industry.

Competenze

• 3+ years of experience in customer communication and pre-sale technical support.
• Strong self-drive and ability to work independently and in teams.

Mansioni

• Support business development through roadshows and workshops.
• Act as a technical expert during sales pitches and meetings.

Conoscenze

Customer Communication

Technical Support

Problem Solving

Communication Skills

Proactiveness

Formazione

Bachelor's Degree in Science or Engineering

Descrizione del lavoro

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• EcoFlow was born out of the dream of a group of battery engineers in 2017. Amid the global transition towards renewable energy, we lead the way forward with industry-leading portable power products, solar technology, and smart home energy solutions.
• EcoFlow Europe is now actively participating in the innovation of residential energy storage and use technology, bringing Smart, Flexible and Reliable residential power solutions to thousands of homes.

Our Vision:

Our vision is to power a new world. It's a call to the future—an aspirational, technology-driven, eco-friendly future shared by everyone.

Our Mission:

Our mission from day one is to provide smart and eco-friendly energy solutions for individuals, families, and society at large. We are, were, and will continue to be a reliable and trusted energy companion for users around the world.

Your career with us:

At EcoFlow, we are all innovators with a diverse set of backgrounds, skill sets, interests, and needs, united in the mission to Power a New World. Here, you will:

• Find reliable peers, savvy mentors, and see new career perspectives;
• Meet new challenges, solution possibilities, and chances to show yourself;
• See wider, grow faster, and be outstanding.

We're now looking for a Presales Engineer. This position is full-time and remote from Italy.

• Support business development in generating more leads through roadshows or workshops.
• Act as the technical expert during sales pitches and meetings by handling all technical communication and introduction of solutions.
• Build and maintain relationships with EcoFlow partners. You build trust thanks to your in-depth technical knowledge as well as understanding of client requirements.
• Prepare technical materials/presentation slide decks required for pre-sale support.
• Via effective product training and close interaction, ensure all business partners of EcoFlow have a clear understanding of the key USPs of EcoFlow products & services.
• Collect valuable feedback & insights from clients and partners and work closely with R&D team to continuously improve EcoFlow products.
• Provide insights and suggestions based on your technical know-how, help partners to customize solutions in order for them to achieve commercial success.

Your profile includes:

• Bachelor's degree or above with a major in science or engineering. Electrical engineering, electro-mechanical equipment, or related fields are preferred.
• At least 3 years of experience in customer communication and pre-sale technical support roles. A minimum of 3 years working experience in the Residential Energy Storage industry field is preferred.
• Strong self-drive and proactiveness, able to work independently as well as in a team across diverse teams & departments.
• Great communication skills, enjoys customer-facing roles, comfortable speaking or delivering training to a group.
• Ability to listen and understand customer needs as well as the ability to think and find solutions independently.
• Natural interest or passion in this industry is a huge plus, willingness to continuously learn, capability to grasp new and complex information and knowledge in a rapidly changing environment.
• Fluency in English and Italian is a necessity; other language skills such as French, Polish, Dutch are a plus.