Presales Engineer

JR Italy; Ancona; Remoto; EUR 40.000 - 80.000; Tempo pieno

Descrizione del lavoro

An innovative company is seeking a Presales Engineer to support business development and act as a technical expert in sales interactions. This full-time remote role offers the chance to work with a diverse team dedicated to providing eco-friendly energy solutions. The ideal candidate will have a strong background in customer communication, technical support, and a passion for the energy industry. Join a forward-thinking firm committed to powering a sustainable future and enjoy opportunities for growth, mentorship, and recognition in a dynamic environment.

Competenze

• 3+ years of experience in customer communication and pre-sale technical support.
• Self-driven and proactive with excellent communication skills.

Mansioni

• Support business development through roadshows and workshops.
• Act as a technical expert in sales pitches and meetings.

Conoscenze

Customer Communication

Technical Support

Presentation Skills

Problem Solving

Adaptability

Formazione

Bachelor's Degree in Science or Engineering

Master's Degree in Electrical Engineering

Descrizione del lavoro

Job Description: Presales Engineer (Remote, Italy)

EcoFlow, founded in 2017 by battery engineers, is a leader in portable power products, solar technology, and smart home energy solutions, committed to a sustainable future.

Our Vision: Powering a new, eco-friendly world through innovative technology.

Our Mission: To provide smart, eco-friendly energy solutions for individuals, families, and society, serving as a trusted energy partner worldwide.

Career Opportunities: Join a diverse team of innovators dedicated to "Power a New World." We offer reliable colleagues, mentorship, challenges, growth, and recognition.

Position: Presales Engineer (Full-time, Remote from Italy)

This role involves:

1. Supporting business development through roadshows and workshops.
2. Acting as the technical expert in sales pitches and meetings.
3. Building and maintaining relationships with partners, fostering trust through technical expertise and understanding client needs.
4. Preparing technical materials and presentations for pre-sale support.
5. Providing product training and ensuring partners understand EcoFlow's USPs.
6. Gathering feedback from clients and partners to improve products.
7. Assisting partners in customizing solutions for commercial success.

Candidate Profile:

• Bachelor's degree or higher in science or engineering (Electrical engineering or related fields preferred).
• At least 3 years of experience in customer communication and pre-sale technical support, preferably in Residential Energy Storage.
• Self-driven, proactive, capable of working independently and in teams.
• Excellent communication skills, comfortable with customer interactions and training.
• Ability to understand customer needs and develop solutions independently.
• Passion for the industry, quick learner, adaptable to rapid changes.
• Fluent in English and Italian; additional languages like French, Polish, Dutch are a plus.