PRADA Beauty Advisor, Milan

Prada; Italia; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

Prada seeks a Beauty Advisor in Italy to deliver exceptional beauty experiences, converting customers into loyal brand advocates through personalized consultations and product expertise.

The ideal candidate will possess beauty retail experience, a passion for beauty, and excellent interpersonal skills. Responsibilities include engaging with clients, utilizing CRM tools for relationship building, and collaborating with a team to create a positive environment.

Fluency in English is required, and knowledge of additional languages is desirable.

Competenze

• Previous experience in beauty retail.
• Strong knowledge of beauty & fragrances.
• Understanding of client needs and desires.
• Knowledge of professional beauty and make-up techniques.
• Ability to work both independently and as part of a team.
• Ambition, resilience, self-motivation, result driven, and problem solving.
• Fluent spoken English; additional languages are a plus.

Mansioni

• Act as a Prada Ambassador by demonstrating brand values.
• Share passion and knowledge with customers.
• Leverage storytelling to create memorable client experiences.
• Build connections through active listening.
• Utilize client data to develop loyalty.
• Engage in cross-selling across categories to maximize sales.
• Collaborate with colleagues to ensure excellent experiences.
• Continuously upskill and stay updated on beauty trends.
• Support daily store operations.

Conoscenze

Beauty retail experience

Knowledge of beauty & fragrances

Client needs understanding

Make-up techniques knowledge

Fluent in English

Formazione

Make-up Artist certification

Descrizione del lavoro

JOB PURPOSE

As a Beauty Advisor, you will deliver exceptional beauty experiences that convert customers into loyal brand advocates. Through personalized consultations, genuine care and strong product expertise, you will drive sales growth and build long‑lasting client relationships.

RESPONSIBILITIES

• Act as a true Prada Ambassador by consistently demonstrating the brand's values and commitments.
• Share your passion for beauty, product knowledge and application techniques with customers.
• Leverage storytelling and beauty tech tools to create engaging and memorable client experiences.
• Build strong emotional and empathetic connections with customers through active listening.
• Capture and utilize client data through CRM tools to develop long‑term relationships and loyalty.
• Be proactively engaged in cross‑selling within all categories to maximize sales opportunity in order to achieve individual sales targets and KPIs.
• Collaborate with colleagues, fostering open communication to ensure an excellent experience and support a positive, inclusive environment grounded in Diversity and Inclusion values.
• Continuously upskill to adapt to the evolving luxury, beauty and retail landscape.
• Stay updated on beauty trends.
• Support daily store operations, working in synergy with the team to ensure efficiency and excellence.

KNOWLEDGE AND SKILLS

• Previous experience in beauty retail.
• Passion and strong knowledge of beauty & fragrances categories.
• Proactive understanding of client needs and desires.
• Solid knowledge of professional beauty and make‑up techniques.
• Make‑up Artist certification is a plus.
• Being able to work both independently and as part of a team.
• Ambition, resilience, self‑motivation, result driven and problem solving.
• Fluent spoken English expected. Other languages are desirable.

Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to building a fair and respectful workplace for all.