Planning Advisor (Categorie Protette)

ENGINEERINGUK; Italia; Ibrido; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

Join a forward-thinking company as a Planning Advisor, where you will be the central contact for customers and suppliers, ensuring effective planning and scheduling. This role involves working closely with a competent audit team to deliver quality service across EMEA while maintaining customer satisfaction. Enjoy a competitive reward package, flexible working hours, and a commitment to your ongoing development. If you're passionate about making an impact in a diverse and inclusive environment, this opportunity is perfect for you.

Servizi

Health Insurance

Life Insurance

Company Car

Meal Allowance

Paid Maternity Leave

Paid Paternity Leave

Childcare Leave

20 Days Annual Leave

Paid Sick Leave

Flexible Benefits

Competenze

• Experience in administrative support and resource planning.
• Fluency in English and additional EMEA languages is desirable.

Mansioni

• Act as central customer service contact for planning and scheduling.
• Ensure audit work delivery within set KPIs and maintain customer satisfaction.
• Support finance team in credit collection efforts.

Conoscenze

Administrative Support

Client Relationship Management

Resource Planning

Fluency in English

Scheduling

Formazione

Bachelor's Degree in Business Administration

Diploma in Finance or Project Management

Descrizione del lavoro

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View more categories | View less categories | Sector | Training | Role | Specialist | Contract Type | Permanent | Hours | Full Time

Great that you're thinking about a career with BSI!

This is a full-time position open to individuals belonging to the 'Categorie Protette' (protected categories) according to Articles 1 and 18 of Law 68/99 (legge 68/99).

*Please submit your CV in English*

Location: Italy (homebased)

Purpose of the Role:

As a Planning Advisor, you will act as the central customer service contact for designated customers and suppliers, providing effective support and administration related to planning and scheduling according to client requirements. You will ensure that all audit work is delivered within set KPIs, working with a competent audit team while maintaining customer satisfaction and cost-effectiveness across EMEA. Your responsibilities will include system updates, financial coordination, re-scheduling activities, attending internal and external meetings, and supporting efficiency projects.

Key Responsibilities & Accountabilities:

• Act as central customer service contact for nominated customers/suppliers to support planning, scheduling, and maintaining customer satisfaction.
• Identify, resource, book, and maintain the delivery of all audit work within the set KPIs, ensuring use of a competent audit team and cost-effective delivery inside and outside of EMEA.
• Re-schedule already planned activities due to internal or external factors/needs.
• Attend internal and external meetings related to ISA client project/programme management and delivery.
• Support the local finance team in credit collection efforts for debtor clients and suppliers.

Requirements:

• Experience in administrative support, scheduling, client relationship management, and resource planning.
• Fluency in English at a professional level (additional EMEA languages desirable).
• Experience in auditing, compliance, or certification industries is considered a plus.
• Bachelor's degree or equivalent diploma in business administration, finance, or project management.

BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training and development including 20 days of annual leave, paid sick leave, bank holidays, health insurance, life insurance, company car (dependent on role), meal allowance, paid maternity, paternity, and childcare leave, learning and development opportunities, and a wide range of flexible benefits tailored to your lifestyle.

D&I Policy

BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization, all while having fun doing great work. BSI is a community where everyone can thrive.

If you require any reasonable accommodations due to a disability or impairment throughout our recruiting process, please inform your Talent Acquisition Partner.

#LI-IV1 #LI-Hybrid

Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but prefer virtual, please speak to our recruitment team.

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