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La DoubleJ in Milan is seeking a German and English speaking Personal Shopper to cultivate relationships with VIP clients and support the growth of our Milanese lifestyle brand. This online role requires developing sales strategies and engaging customers to build loyalty across the DACH market.
Ideal candidates bring luxury retail experience, a strong sense of style, and excellent communication skills. Based in Milan, you will report to the Personal Shopping Manager and contribute to a
JOB DESCRIPTIONAt La DoubleJ We're THE hotspot for heart-lifting fashion, haute homeware and women and wellbeing brought to you with a twist, a wink and a smile. Our motto is "Raise Your Vibration" and everything we do strives to lift it higher and higher!Our Founder, Creative Commander and Spiritual Officer-in-Chief, J.J. Martin! A life-long maximalist and dyed-in-the-wool California girl with an insatiable editorial and curatorial eye for the best of Italy and beyond, she is the beating heart of La DoubleJ, and its story is hers, a tale that weaves the spirituality and optimism of her native California and the street-smart strategy of New York with the refinement of Italy's culture and style.PERSONAL SHOPPINGWe are passionate, knowledgeable, true brand ambassadors and driven by the goal to deliver the most exciting shopping journey and to build best in class personal shopping program to offer to our community all around the world.THE ROLEWe are looking for a German & English speaking profile as a mandatory requirement, based in Milan, IT. You will cultivate and develop relationships with our most valuable clients to support the constant expansion of our Milanese Lifestyle brand and support our ambitious sales growth with a focus on the DACH market.You’ll demonstrate agility and creativity whilst developing long lasting clients’ relationships online with existing, new potential, and new VIC clients to deliver best in class Personal Shopping service.This is an online role that requires a strong capability to develop sales strategies and action plans to meet your individual monthly target and yearly goal as you engage and promote customer loyalty through a variety of engagement and selling activities.Ideal candidates will bring past experience expertise specifically in luxury customer relations, proven understanding of luxury, along with a strong sense of style matched with an undeniable sensitivity for our aesthetic.This individual will report to the Personal Shopping Manager and will be their key partner, in the execution of the development of this channel. Experience working within a fast-paced growth-oriented company on the international stage is a must.What you’ll do: