People & Legal Operations Specialist

Lexroom Srl; Lombardia; Hybride; EUR 28 000 - 45 000; Plein temps

Avantages offerts par ce poste

Hybrid work

Health insurance

Meal vouchers

Team retreats & off-sites

Résumé du poste

Lexroom Srl in Milan is seeking a People & Legal Ops Specialist to join our centralized Business Operations team. This role is a pure builder and execution position, acting as the operational reference point for People & Legal across international markets.

You will shape CRM processes, build dashboards, and ensure data integrity across countries. The ideal candidate has 0–2 years in operations or CRM, strong data skills, and fluency in English and Italian.

Qualifications

• 0–2 years of experience in Operations or CRM within fast-growing tech/SaaS contexts.
• Hands-on CRM configuration and workflow optimization experience.
• Strong data literacy and proficiency with Excel/Google Sheets.

Responsabilités

• Configure and optimize CRM workflows, properties, and lead rules.
• Build dashboards and reliable cross-country reports to serve as a single source of truth.
• Gather requirements from People and Legal leads and translate them into data flows.
• Plan for future data infrastructure scalability and tool integrations.
• Identify and fix data issues in a fast-paced scale-up.

Connaissances

CRM configuration

Data reporting

Stakeholder alignment

Operational autonomy

English proficiency

Italian proficiency

Excel

Google Sheets

Formation

Management Engineering

Economics

Finance

Outils

CRM tools

SQL

Description du poste

Lexroom is building the AI platform where legal work gets done. In just over two years, we've grown from zero to €25M ARR, and today more than 20,000 legal professionals across Italy, Spain, Germany, France, and Bulgaria rely on Lexroom. We're backed by $73M from Left Lane Capital, Base10 Partners, and Eurazeo, and we're a team of around 300 builders who move fast, say things straight, and own each outcome. Our next goal? Become Europe's most-used legal product.

Why Lexroom?

• Shape the Standard: Be part of the team setting the benchmark for legal AI in Europe.

• Work with the Best: Collaborate with exceptional colleagues in a culture that values competence, curiosity, and ambition.

• Deliver Meaningful Results: Your work will directly influence how legal professionals operate—faster, clearer, and more efficiently.

At Lexroom, we leave buzzwords behind. Here, you’ll build something that lasts: a trusted platform, a strong reputation, a new standard for the legal world.

The Role

We are looking for a People & Legal Ops Specialist to join our centralized Business Operations team. This is a pure builder and execution role: you will act as the operational reference point for People & Legal Team across international markets.

Key Responsibilities

• CRM Building & Optimization: Get your hands dirty in dedicated CRM. You will configure, clean, and map our actual processes within the tool, building complex workflows, managing properties, and structuring pipelines.

• Data Architecture & Reporting: Build and own reliable dashboards and reports. You will ensure that cross-country data is accurate, turning our CRM into the absolute source of truth.

• Stakeholder Alignment: Gather technical and operational requirements from People and Legal team leads, translating needs into working computer flows.

• Future Scalability: Evolve into the central architect of our data infrastructure, integrating new external tools and supporting Lexroom and adjustments.

• Navigate the Ambiguity: Work effectively in the fast-paced chaos of a scale-up. You will proactively spot process failures or broken data flows and independently solve them without waiting for detailed input from above.

Requirements

• Genuine interest in AI tool and CRM implementation.

• 0–2 years of experience in Operations, CRM Specialist within fast-growing tech/SaaS contexts.

• CRM Expertise and interest: You have actively configured and optimized CRM logic (workflows, properties, lead assignment rules) in the past—not just as a passive user.

• People Literacy: A strong grasp of the funnel.

• Logical Structure and Data Precision: Methodical approach to data extraction, database cleaning, and report creation using Excel/Google Sheets.

• Extreme Ownership & Autonomy: You thrive without micro-management. If a workflow fails or data doesn't add up, you won't rest until you've tracked down the issue and fixed it.

• Academic Background: Degree in Management Engineering, Economics, Finance, or a quantitative field is highly preferred.

• Language: Full professional proficiency in English and Italian.

Note on Scope: This is a purely operational data/process role. If you are looking for a strategic role or a Sales Enablement/training position, this won't be the right fit for you.

What Sets Us Apart

An Exceptional Team

At Lexroom, you’ll work alongside top talent in tech and legal AI.

Our focused teams operate with purpose and autonomy, so every contribution delivers visible results.

You’ll collaborate with people who pair innovation with rigor, curiosity with discipline, ambition with depth.

Growth that Matters

We hire exceptional people to make a difference—and we give them space to lead.

This is a ground-floor opportunity for our operations function: you will have 360-degree visibility on major strategic milestones (international launches, acquisitions, tool integrations). Success in this role means a direct, documented path to leading the entire Revenue Operations pillar.

Rewarding Your Contribution

We value excellence and share success:

• Annual Salary Range: €28,000 – €45,000 RAL

• Equity Package: Significant Stock Options allocation to align your growth with the company’s long-term success.

Benefits That Matter

• Hybrid Work: Split your time between working from home and collaborating in our Milan office three days a week, keeping our execution speed and team culture strong.

• Health Insurance: Comprehensive coverage to ensure peace of mind.

• Meal Vouchers: Daily support to make your lunch breaks easier.

• Team Retreats & Off-sites: Dedicated time to connect, collaborate, and spark bold ideas.

At Lexroom, ambition meets discipline and purpose. We’re not just building a product—we’re setting a new standard for the legal world. If you’re ready to contribute to something lasting and meaningful, we’d love to hear from you.