People & Culture Manager (M/F/NB)

MAMA SHELTER; Como; In loco; EUR 35.000 - 55.000; Tempo pieno

Descrizione del lavoro

A vibrant hospitality group is seeking a Human Resources Manager for their new location in Como, Italy. The ideal candidate will handle staff administration, create a supportive work environment, and manage payroll functions. This role requires flexibility, strong interpersonal skills, and a good level of English. Join us to enhance the Mama experience for our team members!

Servizi

Dynamic work environment

Career development opportunities

Inclusive culture

Competenze

• Strong interpersonal skills and availability for team support.
• Ability to maintain confidentiality and be trusted by the team.
• Flexible working hours according to business needs.
• Experience in payroll management.

Mansioni

• Manage all staff administration and HR functions.
• Create a positive and stimulating work environment.
• Support department heads in recruitment and management.

Conoscenze

Confidentiality

Talent identification

Flexibility

Operational engagement

Good English communication

Descrizione del lavoro

Company Description

Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co‑founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!

These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price.

More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.

Whatever your role, we’re all here to make the customer experience as unforgettable as possible.

Our mission: to bring little moments of happiness to people.

Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it’s not a question of diplomas or years of experience.

Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.

Our commitment to diversity and inclusion

Mama is an inclusive company, and our ambition is to recruit and promote diverse talent. Our advertisements are gender‑neutral, so the masculine gender is used here to lighten the text.

Job Description

Would you like to join us and contribute to the opening of our Mama Shelter in Como?

THE MISSION

You are the favorite parent of Mama!

The key link between the General Manager and the Human Resources Department located at the group’s headquarters (Paris, France), you are in charge of all management and administration of staff within the establishment.

You are the HR ambassador for a team of a hundred people through a welcoming, quirky, and friendly atmosphere that you create. Our staff must be in good hands with you.

You ensure the Mama ✨ experience for our teams and create a positive and stimulating environment for each employee.

You manage Payroll in its entirety and are the direct contact for various organizations.

You recruit and support all the department heads in their function, as well as in their daily management.

Qualifications

• With you, the sun is always shining, only highs & blue skies!
• Available and ready to listen, your office door is always open.
• You don’t laugh about confidentiality; you are the band’s confidant.
• You know how to identify talents; red chair and buzzer: it’s your turn!
• You are flexible in your schedule. Your working hours will be determined according to the needs of the business.
• Operational—you want to be at the heart of the action with the team, and not always alone at your desk.
• You have natural authority but deep down a heart of gold.
• You have a good level of English, so when you’re asked, “How would you describe Como to a first‑time visitor?” you’ll know how to guide the guest.
• The 30 lines of pay slips don’t scare you; you’ve seen worse.

YOUR LITTLE EXTRAS

• You remember everyone’s birthday & know the perfect gift.
• Autonomous, you can work remotely with your HR Director, away from the eyes but close to the heart.
• Determined—you finish the marathon on time and with your best smile.

Additional Information

We’re sure you know the beat.

We’re sure you know the beat

1st verse: We set up a first telephone interview with our Talent Team, to see if your application moves to our rhythm.

Chorus: After the successful telephone interview, we will see you online to discuss, be ready! (chorus x2 depending on the position)

Last verse: Mama won’t leave you wondering; you will have an answer from us whatever the outcome.