People & Culture Coordinator

Mandarin Oriental; Como; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A luxury hotel chain in Como, Italy, is seeking a Human Resources professional to manage recruitment, HR administration, and colleague engagement. Ideal candidates have HR experience, preferably in luxury hospitality, and excellent communication skills in Italian and English. This role emphasizes compliance, organizational skills, and delivering an exceptional colleague experience.

Competenze

• Previous experience in Human Resources, preferably in a generalist or recruitment-focused role.
• Experience in luxury hospitality is highly desirable.
• Excellent verbal and written communication skills in both Italian and English.

Mansioni

• Coordinate end-to-end recruitment activities including job postings, screening, and interview scheduling.
• Ensure all employee records are complete and compliant with legal standards.
• Design communication materials for internal use and assist in organizing employee events.

Conoscenze

Human Resources expertise

Communication skills in Italian

Communication skills in English

Organizational skills

Microsoft Office proficiency

Descrizione del lavoro

Key Responsibilities

Talent Acquisition

• Coordinate end-to-end recruitment activities including job postings, screening, interview scheduling, and reference checks.
• Support hiring managers in identifying and attracting top talent aligned with the company’s culture and values.
• Maintain and update applicant tracking systems and recruitment reports.
• Collaborate on employer branding initiatives and partnerships with hospitality schools and universities.
  
  

HR Administration

• Ensure all employee records are complete, accurate and compliant with legal and internal standards (e.g., signed contracts, ID documents, policy acknowledgements).
• Prepare and process HR documentation including new hire forms, internal transfers, promotions, and terminations.
• Liaise with Payroll to ensure timely submission of employment changes.
• Maintain and update probation review tracking and ensure timely follow-up with relevant managers.
• Manage administrative processes related to employee benefits.
  
  

Colleague Engagement & Internal Communication

• Design communication materials for internal use (e.g., posters, presentations, newsletters).
• Assist in organizing employee events and recognition programs in collaboration with the HR Manager.
• Prepare monthly reports including starters, leavers, promotions, and transfers.
  
  

Compliance & Projects

• Support compliance with local labor law and corporate HR policies.
• Assist with internal audits of personnel files and HR documentation.
• Contribute to ad hoc HR projects and initiatives led by the Director of People & Culture.
  
  

Ideal Candidate Profile

• Previous experience in Human Resources, preferably in a generalist or recruitment-focused role.
• Experience in luxury hospitality is highly desirable.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Excellent verbal and written communication skills in both Italian and English.
• Strong organizational skills and attention to detail.
• Proactive, collaborative, and committed to delivering an exceptional colleague experience.