Pc Refresh Technician

Buscojobs; Campania; In loco; USD 50.000 - 91.000; Tempo pieno

Descrizione del lavoro

Join a leading technology company as a PC Refresh Technician in Naples, Italy, supporting the U.S. Navy's IT modernization efforts. This role involves deploying new hardware, managing inventory, and providing technical support to ensure operational success in defense efforts. Growth opportunities and competitive salary await those eager to contribute to critical Navy operations.

Competenze

• 2 years related experience required.
• Must be a US Citizen with a DoD Secret Clearance.
• Knowledge of security protocols and network configurations.

Mansioni

• Support deployment of new hardware as a service device.
• Track and manage hardware inventory throughout the refresh lifecycle.
• Provide technical support and troubleshooting for hardware and software issues.

Conoscenze

Technical support

Troubleshooting

Data migration

Hardware management

Configuration management

Formazione

Bachelor's Degree

Strumenti

MECM

Descrizione del lavoro

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This range is provided by Leidos. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

50,050.00 / yr - $90,475.00 / yr

Description

More About the Role :

Join Our Mission to Support the U.S. Navy’s PC Refresh Initiative and Enhance Warfighter Capabilities with Advanced IT Solutions!

Leidos is seeking a highly motivated and skilled PC Refresh Technician to join our team and support the OCONUS Navy Enterprise Network (ONE-Net) efforts under the Service Management, Integration, and Transport (SMIT) contract. This exciting opportunity is in Naples, Italy, where you will contribute to the End User Hardware as a Service (EUHWaaS) task order.

At Leidos, we are deeply committed to supporting the U.S. Navy and its mission of providing superior technology to ensure the effectiveness of our nation’s defense efforts.

By joining us, you will have the unique opportunity to be part of a team that provides Information Technology support to the U.S. Navy, making an impactful difference in the way it operates globally. You will contribute to the modernization of technology systems that support critical Navy operations, ensuring that warfighters have access to the most reliable, secure, and efficient IT infrastructure possible. Your efforts will directly contribute to the Navy’s overall mission, ensuring readiness, bolstering security, and optimizing operational success.

If you're looking for a chance to make a tangible difference in the defense of our nation, while advancing your career in the dynamic and rapidly evolving field of IT modernization, this is the opportunity for you.

What You'll Get To Do

• Support the deployment of new hardware as a service device (desktops, laptops, peripherals) as part of the EUHWaaS task order. This includes system imaging, software installation, configuration, and data migration.
• Configure systems per baseline image specifications, ensuring all new devices are set up with the required applications, operating systems, and security setting in accordance with Government policies.
• Track and manage hardware inventory throughout the refresh lifecycle, ensuring proper documentation of asset details, serial numbers, and disposition of old equipment.
• Maintain detailed records of the refresh process, including system configurations, user data migration, and inventory tracking. Ensure that all processes are compliant with established processes and standards.
• Provide technical support and troubleshooting for hardware and software issues during the refresh process. Resolve issues promptly to minimize downtime for end users.
• Communicate with deployment lead(s), on-site end-user POCs for deployments to schedule and execute system replacements with minimal operation disruptions.
• Assist with the overall coordination of the EUHWaaS task, ensuring timelines and milestones are met. Report progress, challenges, and completed tasks to the project lead.
• Perform testing of systems pre / post-deployments to ensure they meet operational and security standards.
• Support completing refresh activities within the timeframe required by Service Level Requirement (SLR).

You'll Bring These Qualifications

• Requires a Bachelor’s Degree or equivalent and 2 years related experience. Additional experience may be substituted for degree.
• Must be a US Citizen and possess an active DoD Secret Clearance.
• Compliant with DoD 8570 IAT Level II (Security+, CCNA Security, etc.).
• Minimum of one OEM network or OS certification (CCNA, MDAA, MEAA, etc.).
• Proficient with Windows operating systems, including installation, configuration, and troubleshooting.
• Strong knowledge of hardware, including desktops, laptops, and peripheral devices.
• Familiarity with imaging and deployment tools (e.g., MECM or similar).
• Familiarity with data migration and backup procedures.
• Ability to troubleshoot and resolve routine technical issues efficiently and effectively in a fast-paced environment.
• Knowledge of network configurations and security protocols.
• Ability to work independently and in a collaborative, team-oriented environment.

These Qualifications Would Be Nice To Have

• ITIL Foundations v3 or v4 Certification.
• Knowledge of Department of Defense (DoD) / Department of Navy (DoN) operating environments.
• Strategic thinker with a results-oriented mindset.
• High attention to detail and accuracy.
• Problem-solving skills and a proactive approach to challenges.

NGEN

Original Posting

March 3, 2025

For U.S. Positions : While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range

Pay Range $50,050.00 - $90,475.00

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.Seniority level

• Seniority levelEntry level

Employment type

• Employment typeFull-time

Job function

• Job functionInformation Technology
• IndustriesIT Services and IT Consulting

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